Unifeye Vision Partners · 5 days ago
Patient Service Representative
Oceanside, CA
Full-time
Onsite
Entry Level
$21/hr - $26/hr
2+ years expUnifeye Vision Partners is one of the premiere eye care practices in the nation, dedicated to improving quality of life through vision procedures and treatments. They are currently hiring a Patient Service Representative responsible for patient check-in and check-out, ensuring a professional and courteous interaction with all patients.
Health CareHospital
Responsibilities
Responsible for patient check-in, greeting every patient in a pleasant and professional manner
Mark arrival time of patients in office and make sure patients have been checked in
Evaluate chart data to verify all information has been received, completed, and signatures obtained
Check patient insurance eligibility
Verify and scan patient’s current insurance card
Verify address, e-mail, and phone number
Communicate with patients if there is a delay. Offer to reschedule if patient unable to stay
Check-out all patients
Schedule follow-up appointments as directed by the physician
Schedule patients for transfer of care and order any required diagnostic testing
Secure all necessary patient signatures; obtain proper informed consent, and insurance authorization
Ensure patient satisfaction
Ensure that proper authorization or referral is collected for the patient
Obtain authorization or referrals that have not been received by the practice
Prepare charts appropriately, calculating patient responsibility
Place telephone calls to no-show appointments and reschedule as needed
Answer telephones and schedule patient appointments, collecting all necessary information
Assist other front office personnel, as needed
Perform other duties as required including training new staff
Keep the lobby area maintained in clean and orderly status. Remove waste when needed
Qualification
Required
High school diploma or equivalent and two years minimum experience delivering customer service
Demonstrated ability to communicate well with people, both internally and externally utilizing both written and verbal means
Exceptional skills in keyboard and operating computer systems and must type at least 45 words per minute
Ability to work in a structured environment with a diverse workforce
Empathetic to patients' needs and concerns
Attention to detail while demonstrating multi-tasking skills
Computer Skills – Proficient ability to use a computer and electronic medical record
Detail Oriented – Ability to pay attention to the minute details of a project or task
Flexibility – Ability to adapt easily to changing conditions and work responsibilities
Positivity – Display a positive attitude and is a positive agent for change
Teamwork – Work as part of a team and collaborate with co-workers
High school diploma or equivalent required
Minimum 2 years of Medical Front Office experience required
Preferred
Lead or supervisor experience in a Medical Office
Bilingual in Spanish a plus
Company
Unifeye Vision Partners
Unifeye Vision Partners provides management services to a network of leading providers of comprehensive eye care services.
501-1000 employees
H1B Sponsorship
Unifeye Vision Partners has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Morgan Stanley Private Credit
2025-05-07Debt Financing
2017-01-01Acquired
Leadership Team
Richard R. Lewis
Chief Financial Officer
Recent News
Company data provided by crunchbase