Common House · 8 hours ago
Community Manager
Raleigh, NC
Full-time
Onsite
Mid Level
3+ years expCommon House is a contemporary social club designed to cultivate community through shared experiences. They are seeking a high-energy Community Manager to enhance member experience and operational excellence while overseeing hospitality, sales, and event programming.
CommunitiesE-CommerceHospitality
Responsibilities
Foster a warm, inclusive, and vibrant environment for all members and guests
Act as the primary point of contact for member inquiries, feedback, and conflict resolution
Ensure the physical space meets our high standards of aesthetic and functional excellence
Drive club growth by leading tours for prospective members and managing the sales pipeline from inquiry to onboarding
Meet monthly membership retention and acquisition targets
Identify opportunities for local partnerships that add value to the membership experience
Curate and execute a monthly calendar of diverse member events (e.g., speaker series, wine tastings, wellness workshops, and networking mixers)
Coordinate with the food and beverage team to ensure seamless catering and service for all internal and private events
Manage event logistics, including vendor outreach, setup/teardown, and marketing
Supervise front-of-house staff to ensure consistent, five-star service delivery
Manage the club’s operational budget, including supplies and programming expenses
Utilize CRM and membership software to track data, manage billing, and analyze community trends
Qualification
Required
3–5 years in community management (coworking), hospitality management (private club, Hotel etc)
You possess an intuitive sense of hospitality and know how to make everyone in a room feel seen and welcomed
Comfortable pitching the value of Common House and closing membership deals
You thrive in a fast-paced environment where you might move from a budget meeting to troubleshooting a microphone for a live event in the same hour
Deep knowledge of the North Carolina social and professional landscape is a major plus
Benefits
Health, dental, and vision insurance.
Complimentary House membership and discounts on food, beverage, and curated goods.
Generous Health, Dental, Vision, and Reserve Leave Coverage
401k Option
Paid Time Off
Monthly membership at Common House (and your partner/spouse gets one, too!)
50% employee discount on food and non-alcoholic purchases
Company
Common House
Common House is a social club for the community of creative people in art and commerce.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.73M2025-01-13Debt Financing· $0.73M
Leadership Team
Meg Dougherty
Chief Operating Officer
Ben Pfinsgraff
Co Founder
Company data provided by crunchbase