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Swiss Re · 8 hours ago

Claims Operations Examiner

Kansas City, MO

Full-time

Hybrid

New Grad, Entry Level

$49K/yr - $81K/yr

Swiss Re is one of the world’s leading providers of reinsurance and insurance. They are seeking a Claims Operations Examiner to play a vital role in their claims process, ensuring accurate claim setups and delivering exceptional customer service.

CRMInformation TechnologyInsuranceRisk ManagementWholesale

Work & Life Balance

Responsibilities

Accurately process new claims and assign them to adjusters as appropriate

Prepare and deliver acknowledgment letters to insureds and brokers in a timely manner

Analyze and extract critical information from claim documents for system entry and coding

Ensure compliance by properly acquiring and handling all regulatory documents

Support and collaborate with the offshore transactional team as needed

Coordinate extensively with other departments for seamless operations

Process financial aspects of claims when applicable

Deliver personalized customer service tailored to unique client needs

Qualification

Customer service skillsAttention to detailClaims management systemsInsurance industry knowledgeAgile mindsetTeam collaborationVerbal communicationWritten communication

Required

Strong customer service skills with a demonstrable client-focused approach

Exceptional attention to detail and commitment to accuracy

Proven ability to prioritize multiple assignments and consistently meet deadlines

Experience collaborating effectively in team environments

Excellent verbal and written communication skills

Preferred

Knowledge of the insurance industry, specifically in operations

Experience working with claims management systems or similar database applications

Agile mindset with a willingness to learn and improve continuously

Ability to adapt quickly in a dynamic and fast-paced industry

Previous experience in a customer service or administrative role

Company

Swiss Re

Glassdoor4.0

Swiss Re Group is a wholesale provider of reinsurance, insurance, and other insurance-based forms of risk transfer.

Founded in 1863

Zürich, Zurich, CHE

10001+ employees

http://www.swissre.com

Funding

Current Stage

Public Company

Total Funding

$700M

Key Investors

JP Morgan

2023-03-07Post Ipo Debt· $700M

2018-04-04Post Ipo Equity

2011-05-27IPO

Leadership Team

Attila Kerényi

Chief Risk Officer and Member of the Executive Committee, P&C Reinsurance

Mischa Repmann

Senior Sustainability Risk Manager

Recent News

GlobeNewswire

Generative AI in Insurance Market Projected to Reach US$ 14.35 Billion by 2035, Supported by Expanding Enterprise Adoption Says Astute Analytica

2026-01-22

MarketScreener

WDH 2/FOCUS ON STOCKS: Reinsurers Weaken Amid Pricing Pressure

2026-01-05

Globes

Swiss Re winding down Israel activities

2026-01-03

Company data provided by crunchbase