Lowe's Companies, Inc. · 1 day ago
BDC Support Supervisor Night
Greer, SC
Full-time
Hybrid
Mid Level
4+ years expLowe's Companies, Inc. is seeking a BDC Support Supervisor who will serve as the subject matter expert for the Bulk Distribution Center. The role involves monitoring inventory controls, mentoring team members, and managing various operational responsibilities to ensure efficient distribution processes.
HardwareHome RenovationManufacturing
Responsibilities
Daily debrief with BDC Clerks for status updates. Review voicemails, emails and resolve all emergent issues. Review BDC daily reporting and BDC Daily Stats to determine appropriate level of action
Monitor the inventory snapshot daily and research and resolve discrepancies
Make DCIAM adjustments as necessary
Email vendor RRAs
Coordinate DC to DC RRA’s with the shipping DC/CHF
Review the Holding Account Report & Weekly Holding Account Balance and conduct appropriate research
Research SOS performance issues with 3PL/BDC Clerk and provide feedback to Network Optimization Development Managers
Demonstrate excellent customer service: Handle escalated inquiries from the 3PL BDC leadership team. Respond to store leadership concerns on delayed customer special orders. Assist corporate BDC team on inquiries, projects or initiatives. Handle store and BDC phone calls as necessary
Drive damage reduction: Review the damage feedback from the BDC/Stores. Monitor scratch & dent damage classification to ensure maximum return on impacted inventory
Send correspondence for weekly reporting and collaborate with business partners (Inventory Fulfillment Specialists, Transportation Specialists, 3PL BDC GM, Ops Manager, Transportation Leadership and BDC Ops Manager) on any exceptions
Work collaboratively to support Pro Order Management and provide weekly follow-up and communication on open orders
Conduct weekly Inventory Snapshot workshops with BDC Clerk. Hold bi-weekly inventory call with BDC Operations Managers
Facilitate weekly calls with 3PL BDC General Manager and Operations Manager to review key areas of opportunity. If not based on-site, be available to travel to the BDC each week if required for meetings, research or collaboration
Provide direct feedback on all opportunities to 3PL BDC supervisor team, Operations Manager and General Manager. Continuous partnership with 3PL BDC leadership on BDC network development, special projects and pilots
Review adherence to CTPAT rules and process any exceptions timely
Monitor 3PL Maintenance Service Channel Requests and escalate if necessary
Execute system testing for the on-boarding of new XDTs
Assist BDCs with preparing for physical inventories. Coordinate all inventory procedures, reconcile post inventory results with corporate accounting
Create annual BDC Support Action Plan with partnership of BDC Operations Manager
Build partnership with stores and coordinate store visits with BDC General Manager and BDC Operations Manager
Qualification
Required
High School Diploma or GED and 4 years of relevant experience
Preferred
Bachelor's Degree and 3 years of relevant experience
Company
Lowe's Companies, Inc.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States.
10001+ employees
H1B Sponsorship
Lowe's Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (389)
2024 (310)
2023 (388)
2022 (357)
2021 (242)
2020 (394)
Funding
Current Stage
Public CompanyTotal Funding
$22B2025-09-30Post Ipo Debt· $5B
2025-08-20Post Ipo Debt· $9B
2023-03-28Post Ipo Debt· $3B
Leadership Team
Jennifer Wilson
SVP, Chief Marketing Officer
K
Kathy Higgins
VP IT Business Management
Recent News
2026-01-22
2026-01-21
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