MBL · 10 hours ago
Learning Management System (LMS) Administrator
Washington, DC
Full-time
Hybrid
Senior Level
5+ years expMBL Technologies, Inc. offers management and technology consulting services to Federal government and commercial markets. The LMS Administrator is responsible for the configuration, administration, maintenance, and continuous improvement of the agency’s Learning Management System, supporting enterprise cybersecurity and privacy training programs.
AdviceProject ManagementProperty ManagementReal Estate
Responsibilities
Administer, configure, and maintain the agency’s LMS (e.g., PowerTrain LMS), ensuring system availability, performance, and security
Manage LMS system settings, user interfaces, browser compatibility, and platform updates to ensure a consistent and user-friendly experience
Oversee user account creation, roles, permissions, and access controls while maintaining data integrity and compliance with federal security requirements
Serve as the primary technical point of contact for LMS-related inquiries, troubleshooting system issues and coordinating resolutions as needed
Provide Tier 1 LMS support for learners, instructors, and course managers
Develop and maintain clear, user-friendly documentation, including job aids, how-to guides, FAQs, and onboarding materials
Support mailbox or ticket-based inquiries related to LMS access, course enrollment, and training completion, ensuring timely responses in accordance with service level expectations
Collaborate with trainers and instructional designers to upload, configure, and manage course content across multiple delivery formats (e-learning, instructor-led, virtual, blended)
Implement standardized templates for courses and curricula to ensure consistency and scalability
Ensure all LMS-hosted content meets Section 508 accessibility standards and agency quality requirements prior to release
Maintain version control and update schedules for training content in alignment with changing policies, standards, and technologies
Generate and maintain LMS reports and dashboards tracking course completions, learner engagement, role-based training compliance, and mandatory training requirements
Support audits, leadership briefings, and compliance reviews by providing accurate, timely LMS data and analytics
Ensure training records are complete, accurate, and maintained in accordance with federal records management and reporting requirements
Contribute LMS data to monthly status reports, student progress reports, and performance metrics tied to training outcomes
Support LMS modernization initiatives, including automation, workflow optimization, and dashboard development
Integrate LMS capabilities with other enterprise tools such as project management systems, collaboration platforms, and cybersecurity systems as directed
Participate in Agile delivery processes, contributing to continuous improvement of LMS functionality and training operations
Support transition-in and transition-out activities to ensure continuity of LMS operations and knowledge transfer
Qualification
Required
Minimum 5 years of experience administering a Learning Management System in a federal, healthcare, or highly regulated environment
Demonstrated experience managing LMS configuration, user administration, reporting, and technical troubleshooting
Strong understanding of cybersecurity and privacy training compliance requirements, including role-based training
Experience supporting audits, compliance reporting, and leadership briefings using LMS data
Familiarity with Section 508 accessibility requirements and accessible learning technologies
Experience working in an Agile delivery environment using government-approved tools (e.g., Jira, Confluence, collaboration platforms)
Excellent communication skills and ability to support a diverse user community
Preferred
Experience supporting CMS, HHS, or other federal health agencies
Experience administering PowerTrain LMS or similar enterprise LMS platforms
Familiarity with federal cybersecurity frameworks (e.g., FISMA, NIST)
Experience with LMS integrations, automation, or learning analytics tools
Certifications related to LMS administration, training technology, or IT systems (preferred but not required)
Benefits
Medical
Dental
Vision
STD
Accident
Life
Hospital Insurance
FSA
HSA
401K match
Professional development stipend
Incentive plans with corporate and individual-based performance bonuses
PTO
Remote work
Health and wellness programs
Employee discounts
Learning and development reimbursement
Company
MBL
MBL is areal estate company that specializes in design, property, and project management, valuation, and advisory services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase