FIGS · 14 hours ago
Senior Community Manager
Santa Monica, CA
Full-time
Hybrid
Mid, Senior Level
$115K/yr - $140K/yr
6+ years expFIGS is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve healthcare professionals. The Senior Community Manager will play a critical leadership role in shaping and executing FIGS’ community strategy, owning key pillars of the ambassador ecosystem and leading high-impact programs and experiences.
ApparelConsumer GoodsFashionHealth CareRetail
Responsibilities
Build trusted, high-touch relationships with top ambassadors, creators, and healthcare leaders
Act as a senior point of contact for ambassadors, ensuring clear communication, consistency, and care
Partner with the Director of Community to shape annual and quarterly community strategy, goals, and KPIs
Develop scalable frameworks for ambassador tiers, gifting, engagement, and measurement
Partner with the activations team on planning and execution of high-impact community experiences including events, retreats, impact trips, store openings, and brand moments
Be on the ground at key events as a senior brand representative
Work closely with Brand, Social, Product, and Hubs teams to integrate community meaningfully across the business
Support campaign casting, content ideation, and ambassador activations tied to major brand moments
Align community initiatives with broader business and brand priorities
Track ambassador performance, engagement, and impact using internal tools and dashboards
Create clear processes, documentation, and best practices to support scale
Mentor and support Community Managers and/or junior team members
Contribute to a strong, collaborative team culture
Qualification
Required
6–8+ years of experience in community, influencer, partnerships, brand marketing, or related roles
Proven experience managing ambassador or creator programs with a strong emphasis on relationships
Experience leading complex programs, events, or campaigns end-to-end
Excellent written and verbal communication skills
A natural relationship-builder with high emotional intelligence
Comfortable working in a fast-paced, evolving environment
Based in Los Angeles and willing to travel as needed
Preferred
Experience working with healthcare professionals or mission-driven communities
Benefits
Equity: Eligible FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
Annual bonus: This position is eligible to participate in the FIGS annual bonus program
Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
Amazing 401(k) program, with a company match up to the first 6% of your contribution
Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
FIGS sponsored Uber Eats voucher for in-office weeks
Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
Benefits eligibility is determined by hour requirements and length of service
Company
FIGS
FIGS is a health care apparel company focusing on the design, technical fabrications, and the comfort of scrubs for healthcare providers.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$75MKey Investors
STORY3 Capital PartnersTulcoCampfire Capital
2021-06-11Post Ipo Equity
2021-06-11Post Ipo Debt
2021-05-27IPO
Leadership Team
Trina Spear
Co-Founder & CEO
Heather Hasson
Co-Founder/ Executive Chairman
Recent News
2026-01-16
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-16
2025-11-24
Company data provided by crunchbase