Customer Service Rep jobs in United States
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Lithia & Driveway · 1 day ago

Customer Service Rep

Lithia & Driveway is the #1 Automotive Group in the country, committed to delivering honest value and growing their people. They are seeking a Customer Service Representative to provide customer follow-up, assist customers in the showroom, and handle various clerical duties.

AutomotiveRetail

Responsibilities

Provide customer follow-up, recording and tracking progress
Greet and assist customers who enter the store showroom
Answer & direct incoming calls and inquires
Assist the Office Manager and/or General Manager with various clerical duties as needed
Receive cash, checks and credit card payments from customers for parts/service invoices
Run checks through check processing system for guarantee
Daily cash reconciliation

Qualification

Customer Service ExperienceCommunication SkillsMulti-taskingBasic Computer SkillsBasic Math SkillsTyping SkillsCDK KnowledgeTeam PlayerTime Management

Required

Previous Customer Service experience a plus
A team player who is focused on providing exemplary customer service
Ability to multi-task in a fast paced work environment
Excellent verbal written Communication Presentation Skills
Ability to manage one's own time
Typing and basic computer skills including Microsoft Office
Working knowledge of CDK a plus
Ability to solve basic math calculations
High School graduate or equivalent, 18 years or older required

Benefits

Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs

Company

Lithia & Driveway

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Lithia & Driveway is an automotive dealership network headquartered in Medford, Oregon.

Funding

Current Stage
Public Company
Total Funding
$1B
2025-09-03Post Ipo Debt· $600M
2019-12-13Post Ipo Debt· $400M
1999-01-22IPO

Leadership Team

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Bryan DeBoer
CEO and President
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Chris Holzshu
Executive Vice President
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Company data provided by crunchbase