NetSuite · 2 months ago
Technical Program Manager – Rack Level Protection
United States
Full-time
Remote
Mid, Senior Level
$78K/yr - $158K/yr
5+ years expOracle is a world leader in cloud solutions, dedicated to protecting critical corporate and cloud infrastructure. They are seeking a Technical Program Manager to lead the strategy and development of Rack Level Protection platforms, ensuring compliance and operational efficiency in data centers.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Responsibilities
Set standards and drive adoption for all rack-level security devices and workflows
Make policy recommendations and strategic decisions for scalable deployment, monitoring, and support models
Provide executive-level visibility and escalation support for risk, incidents, and compliance matters
Collaborate cross-functionally with GPS, data center, engineering, compliance, and operations leaders
Develop, communicate, and maintain the global strategy and technical roadmap for rack-level protection systems in Oracle data centers
Lead the integration of rack-level security devices with physical access management, environmental monitoring, and SOC/SIEM solutions, leveraging automation/APIs to streamline reporting and alerting
Oversee global deployments—partnering with regional teams and vendors to ensure standardized implementation, maintenance, and support, as well as continuous improvement
Implement and manage automated monitoring, audit, and alerting tools to maintain high reliability and rapid response to faults or incidents
Ensure rack-level security systems, protocols, and processes meet or exceed corporate policy, regulatory, and audit requirements
Analyze incident and system health data to drive root cause analysis, risk mitigation, and operational improvements
Own vendor relationships: manage contracts, evaluate new products, and pilot innovations that enhance security or automate processes
Produce and maintain technical and procedural documentation—covering device standards, installation and escalation playbooks, audit records, and compliance artifacts
Measure and report key performance indicators such as system uptime, incident response times, compliance gaps, and continuous improvement initiatives to leadership
Qualification
Required
Bachelor's degree (or equivalent experience) in Engineering, Security, Information Systems, or related technical field
Minimum of 5 years' experience in program or product management for critical infrastructure or physical security systems, with specific depth in rack-level protection, access control, or data center hardware
Hands-on expertise deploying, configuring, and maintaining rack-level security technologies (e.g., DRCC, Butterfly, smart locks, audit sensors, or similar) and integrating with enterprise PIAM, BMS, or SOC/SIEM solutions
Networking skills must be strong
Certification: CCNP (Cisco Certified Network Professional) or equivalent is required
Strong understanding of regulatory and compliance mandates affecting physical and logical data center security (SOC 2, ISO 27001, PCI DSS, GDPR, etc.)
Extensive vendor management experience, including contract negotiation, SLA enforcement, and performance oversight
Experience with security and operational analytics platforms, developing dashboards, reports, and automated alerting
Familiarity with cloud-based infrastructure services, remote management protocols (REST APIs, SNMP), and device hardening practices
Superior communication, documentation, and leadership skills to influence stakeholders at all organizational levels
Demonstrated ability to drive process improvement, reduce manual effort, and deliver measurable increases in system reliability and efficiency
Preferred
Advanced degree preferred
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
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