FCN Bank N.A. · 1 day ago
FCN Bank Teller
FCN Bank N.A. is dedicated to fostering an inclusive workplace culture and delivering excellent customer experiences. The Teller position is responsible for processing various banking transactions, providing customer service, and managing customer files in a fast and accurate manner.
BankingBookkeeping and PayrollCommercialFinancial Services
Responsibilities
Communicate with coworkers, customers, and potential customers through email, fax, phone calls, and in-person to execute daily tasks
Answer high-volume phone calls and maintain a rapid response rate
Manage, organize, and update customer files and personal information, such as changes in name, address, and phone number
Provide customer service in a fast, friendly, accurate, and confidential manner
Accept and process incoming and outgoing wire transfers
Set up automatic fund transfers
Set up and provide ongoing support for online banking
Run settlement on the cash advance machine at the end of the business day
Assist customers with access to safe deposit boxes
Assist customers with redeeming certificates of deposit
Count, sort, and roll loose coins
Balance each day’s transactions and verify cash totals
Perform mail runs
Serve as a backup for drive-thru operations/night deposits
Perform any additional tasks requested by the supervisor
Qualification
Required
High School Graduate or General Education Degree (GED): Required
Proficiency in Microsoft Word, Excel, and Outlook
Two plus years of banking experience, preferably in compliance
Good planning and organizational skills
Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with elevated levels of accuracy
Ability to work well with others
Preferred
Degree in a Business-related field: Preferred