Human Services Association LA · 16 hours ago
Family Services Program Manager (SPA 3)
Bell Gardens, CA
Full-time
Onsite
Mid, Senior Level
$80K/yr - $95K/yr
2+ years expHuman Services Association LA is dedicated to providing support and services to families in need. They are seeking a Family Services Program Manager to provide strategic and administrative leadership for programs focused on Family Preservation and Child Abuse Prevention, overseeing operations and managing staff to ensure compliance and quality assurance.
Child CareElder CareNon Profit
Responsibilities
Manage staff and interns, ensuring contract compliance and program quality assurance, including oversight of audits and site visits
Ensure accurate daily documentation by staff and interns, meeting contract requirements through case review and ongoing training
Maintain compliance with the scope of work, DCFS Core Practice Model, Protective Factors Framework, and approved evidence based approaches
Monitor caseload data systems and staff/intern productivity
Recruit, hire, onboard, and retain program staff
Provide direct services as needed, which may include onsite or in home case management and/or counseling, based on program needs or as backup coverage when staff are unavailable (e.g., during vacations, leave, or other absences)
Provide Up Front Assessments (if applicable)
Be available after hours for urgent program related concerns
Assist in assessing client service plans, participate in MCPC meetings, and collaborate on case re evaluation as required
Provide backup clinical supervision for staff and interns as needed (licensed and qualified only)
Oversee policy compliance and contribute to policy development to ensure contract compliance, staff and client safety, and adherence to legal and ethical standards
Prepare, monitor, and track program reports, including billing and statistics relevant to contracts. Review and approve documentation as necessary
Establish and maintain a confidential and up to date record keeping system
Foster positive professional relationships with County and community stakeholders
Stay informed on research and economic trends impacting local families
Aid the Department Director and Fiscal Supervisors in program budgeting and expense monitoring
Maintain on site presence at scheduled times, with flexibility for evenings and weekends as needed
Perform grant writing to secure ongoing funding
Perform additional assigned duties
Qualification
Required
Master's degree in Social Work, Marriage and Family Therapy, or a related field preferred OR Bachelor's degree in Social Work or related field with home visiting experience
Minimum of two years' supervisory or program management experience in a social service agency within the last five years
At least two years' experience working with families and children
At least two years' experience working with underserved and unserved populations, such as people of color and LGBTQ+ community
Licensed in Clinical Social Work / Licensed Marriage and Family Therapist or related field by the California Board of Behavioral Sciences; active and in good standing – highly desirable but not required
Daily driving is required. Must provide own vehicle, valid California driver's license, proof of full insurance coverage and have a good driving record
Negative tuberculosis screen (required)
We require the selected candidate to undergo a criminal background check using the Live Scan fingerprinting method in compliance with applicable laws and regulations
Knowledge of community engagement practices aimed at eliminating racial disproportionality and disparity, Strengthening Families Protective Factors, DCFS Core Practice Model, and evidence-based practices
Strong interpersonal, verbal, and written communication skills
Understanding of home visiting services, family systems, and trauma-informed care
Ability to manage multiple tasks with limited supervision
Ability to meet attendance standards and work additional hours when necessary
Exceptional problem-solving skills and strict confidentiality practices
Proficiency in fiscal management
Strong computer literacy, including Microsoft Office applications and electronic data systems
Demonstrated leadership and ability to collaborate with various diverse organizations
Company
Human Services Association LA
Our mission is to provide families with compassionate and comprehensive care to promote wellness and build strong communities.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Leticia Chacon
Chief Executive Officer
Company data provided by crunchbase