OpenAI · 19 hours ago
Leave & Accommodation Case Manager
San Francisco
Full-time
Hybrid
Mid, Senior Level
$200K/yr - $200K/yr
5+ years expOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They are seeking a Leave & Accommodation Specialist to manage day-to-day operations for leave of absence and workplace accommodations, ensuring compliance and providing support to employees and managers.
Agentic AIArtificial Intelligence (AI)Foundational AIGenerative AIMachine LearningNatural Language ProcessingSaaS
Responsibilities
Own day to day end-to-end global leave and accommodations operations, from intake through system updates, payroll coordination, and resolution
Serve as a primary resource for U.S. and international employees and managers for leave and accommodation requests, including medical, parental, statutory, and other protected leaves, as well as ergonomic, disability-related, and religious accommodations
Ensure compliance with global applicable laws (e.g., FMLA, ADA, CFRA, PDL, FEHA), partnering with Legal on complex cases
Audit and maintain accurate global leave and accommodation data in HRIS systems (Workday preferred); partner with HR Systems on testing, audits, and issue resolution; ensure accurate advice-to-pay, coordinating company-paid time off, statutory benefits, vendor-reported pay events, and company top-ups
Support relationships with third-party administrators and vendors, coordinating handoffs and resolving issues as needed
Provide clear, empathetic guidance on global leave entitlements, documentation, and timelines and identify opportunities to improve clarity, equity, and efficiency; contribute to refining workflows, tools, and documentation
Qualification
Required
5+ years of experience owning leave of absence and/or workplace accommodations operations and case management in a fast-paced, multi-state and/or global environment
Strong working knowledge of leave and accommodations requirements (e.g., FMLA, ADA and applicable state/local laws; plus statutory leave frameworks as relevant)
Proven ability to coordinate across Legal, HRBPs, Payroll, HR Systems, and third-party administrators/vendors
High attention to detail and data integrity (HRIS/Workday preferred), strong judgment, and comfort operating independently
Empathy-driven communication skills and discretion in sensitive, employee-facing situations
Track record of improving operational processes, documentation, and employee experience
Preferred
HRIS/Workday preferred
Benefits
Relocation support
Hybrid model: three days in the office per week with optional work from home on Thursdays and Fridays
Height-adjustable desks
Conference rooms
Phone booths
Well-stocked kitchens full of snacks and drinks
Three in-house prepared meals daily
Private outdoor space for working in the sun or socializing
Nap rooms
Private bike storage
Company
OpenAI
OpenAI is an AI research and deployment company that develops advanced AI models, including ChatGPT. It is a sub-organization of OpenAI Foundation.
201-500 employees
H1B Sponsorship
OpenAI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (18)
2021 (10)
2020 (6)
Funding
Current Stage
Growth StageTotal Funding
$79BKey Investors
The Walt Disney CompanySoftBankThrive Capital
2025-12-11Corporate Round· $1B
2025-10-02Secondary Market· $6.6B
2025-03-31Series Unknown· $40B
Leadership Team
Fidji Simo
CEO, Applications
Sam Altman
CEO & Co-Founder
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Company data provided by crunchbase