Cisco · 14 hours ago
Partner Operations Manager (Hybrid)
RTP, North Carolina, US
Full-time
Hybrid
Mid, Senior Level
$109K/yr - $145K/yr
5+ years expCisco is a leading technology company revolutionizing data and infrastructure connectivity. They are seeking a Partner Operations Manager to act as a trusted operational advisor to strategic partners, ensuring operational readiness, efficiency, and continuous improvement.
Communications InfrastructureEnterprise SoftwareHardwareSoftware
Responsibilities
Serve as the operational lead for strategic partners, supporting onboarding, transformations, mergers, and complex business scenarios
Identify, analyze, and resolve operational friction across quote-to-order, fulfillment, services, subscriptions, and renewals
Drive operational efficiency and digital acceleration by enabling automation, self-service, and adoption of Cisco commerce tools
Collaborate cross-functionally with IT, Finance, Legal, Supply Chain, Sales, and CX to resolve systemic issues and improve partner experience
Lead partner enablement sessions, quarterly operational reviews, and executive-level discussions using data-driven insights and key performance metrics
Qualification
Required
5+ years of experience in partner operations, channel management, or business operations within a technology environment
At least 3 years of experience in project management, change management, or operational transformation
Strong communication and change management skills, demonstrated through delivery of multiple cross-functional initiatives with measurable adoption and stakeholder satisfaction outcomes
Experience leading operational transformation and digital enablement efforts, achieving quantifiable efficiency gains, automation adoption, or process performance improvements
Preferred
Demonstrated success operating in a global, matrixed organization with executive-level stakeholders
Experience driving digital enablement, automation, and software or recurring revenue operations
Strong analytical skills with hands-on experience using BI and analytics tools (e.g., Tableau, Power BI)
Familiarity with Cisco operational platforms such as CCW, PSS, DMP, Subscription Workbench, or similar systems
Benefits
Medical, dental and vision insurance
A 401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Flexible vacation time off program
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Annual bonuses subject to Cisco’s policies
Performance-based incentive pay on top of their base salary
Company
Cisco
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.
10001+ employees
H1B Sponsorship
Cisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1238)
2024 (1231)
2023 (1273)
2022 (2127)
2021 (1991)
2020 (1173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-02-13IPO
Leadership Team
Chuck Robbins
Chair and CEO
Carl Solder
Chief Technology Officer - Cisco System Australia/New Zealand
Recent News
2026-01-22
Mexico Business
2026-01-22
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