McConnell Golf · 5 hours ago
Front Desk Lead-Sports Center| Porters Neck Country Club
Wilmington, NC
Full-time
Onsite
Mid Level
$15/hr - $18/hrPorters Neck Country Club, a McConnell Golf Property, is seeking a Front Desk Lead at the Sports Center to join their team. The role involves handling member check-ins, managing inquiries, overseeing charges and refunds, and ensuring optimal service at the front desk.
Sports
Responsibilities
Create and maintain the front desk schedule
Oversee all charges and refunds
Maintain group exercise attendance sheets and keep Group Fitness room organized
Answer phone calls, transfer as needed, and take messages when appropriate
Make and cancel reservations for Bocce Ball, Tennis Courts, and Pickleball Courts via the website
Monthly totals for gym, classes, personal training
Assist with maintenance projects
Conduct daily walkthrough of all areas
Complete a deep clean of equipment once per week or as requested
Perform daily equipment checks and basic maintenance
Vacuum and mop the gym daily
Ensure indoor bathrooms are tidy, check paper products, and restock as needed
Manage coffee bar
Empty trash daily
Handle continuous loads of gym and bath towels wash, dry and fold
Wipe down all furniture for Tennis & Pickleball in the mornings
Completes other assignments requested by Management
Qualification
Required
Minimum High School diploma or GED equivalent; some college preferred
Previous customer service retailing experience
Able to operate a point-of-sale (POS) system
Outstanding customer service skills
Knowledge of and ability to perform required role in emergency situations
Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position
Frequent lifting, bending, climbing, stooping and pulling
Frequent repetitive motions
Continuous standing and walking
Benefits
Medical
Dental
Vision
Life
401(k)
Paid time off
Daily complimentary staff meal
Company
McConnell Golf
McConnell Golf is a hospitality company that provides Onsite Accommodations.
Founded in 2003
501-1000 employees
Funding
Current Stage
Late StageRecent News
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