Siegwerk · 11 hours ago
EI - Technical Service Specialist
Morganton, NC
Full-time
Onsite
New Grad, Entry LevelSiegwerk is a company focused on providing technical service in the flexographic printing industry. They are seeking a Technical Service Specialist to work closely with the sales team, support customers with color management expertise, and troubleshoot technical issues related to printing processes.
ChemicalManufacturingPrinting
Responsibilities
Plays a key role in the area of Technical Service, working closely with the sales group to establish clear customer focus and achieve business objectives through technical means
Color Management expertise; proactively and reactively supports this technology
Assesses customers’ needs and proactively and reactively incorporates continuous improvement methods and philosophy
Works with and calls on top level management as well as user buyers, to develop technical response/action plans regarding issues and opportunities
Troubleshoots press issues – for flexo/screen/offset products for the Narrow Web industry customers - and recommends actions/formulations to improve/correct situation
Acts as Account Manager & Account Services Reps, if needed
Gathers correct information so lab resources can operate in the most efficient manner, both to correct issues and to design new products
Completes and participates in special projects as assigned
Ascertains customers’ technical objectives and strategically plans and facilitates communication of Siegwerk’s relevant technical developments to respective customers
Provides weekly and/or monthly reports detailing customers’ technical issues/needs including trial reports
Directly communicates on-site with area customers to address technical issues and/or interacts with customers as a professional immediate technical resource
Other duties as assigned
Qualification
Required
Technical College or University degree (BA or BS)
Technical Service experience in flexographic printing
Combination of Education and Experience
Benefits
Attractive remuneration and benefits
Company pension scheme
External employee consulting for private and professional
Company
Siegwerk
Siegwerk is a manufacturer of printing inks.
Founded in 1824
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nicolas Dr. Wiedmann
CEO
Recent News
2026-01-22
Deccan Chronicle
2025-11-01
2025-11-01
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