Archdiocese of San Antonio Careers · 2 days ago
Copy of Bilingual Team Lead OVN - Seton Home
San Antonio, TX
Full-time
Onsite
Entry, Mid Level
1+ years expArchdiocese of San Antonio Careers is dedicated to breaking the cycle of abuse and poverty. The Bilingual Team Lead is responsible for managing staff and resources in the Casa de Milagros Program, ensuring a safe and supportive environment for youth and their children while implementing trauma-informed care practices.
Responsibilities
Responsible for leadership and daily supervision of staff
Provide staff with verbal and written feedback as it relates to their job performance—positive feedback as well as corrective action, when necessary. Communicate staff performance with Supervisor, Assistant Program Director and Program Director
Review schedules and assignments with staff and residents at least 24 hours in advance of activities
Ensures completion of daily behavioral logs by assigned staff
Conduct daily transition meetings
Serves as the first point of contact in addressing concerns that arise while on shift
Assist with completing the shadowing process with new hires
Helps foster a positive team environment amongst staff
Communicate expectations to staff as it relates to our program and accomplishing program goals
Lead staff efforts in teaching clients with program goals that currently include: socialization, parenting, coping skills, academic, independent living, problem solving, personal hygiene, and acculturation to maximize parenting and life skill development and independent living
Provide crisis intervention to youth while maintaining emotional self-control
Counsel youth through personal problems using trust-based problem solving techniques and maintain appropriate boundaries
Observe, document and consult with both shelter and program staff on youth behaviors, parenting, and client progress
Attend multidisciplinary staffing meetings; alternate facilitation of those meetings as assigned
Maintain the daily calendar up to date and ensure completion of designated appointments
Ensure completion of outcome measures requiring entry into Seton Home’s data management system (KaleidaCare)
Ensure completion of accurate and prompt incident reports as outlined in the Minimum Standards
Ensure daily room checks are completed; submit any maintenance tickets as needed
Assist Resource Coordinator with completion of inventory to ensure regular supplies for daily and long-term resident/cottage needs
Complete finance reports of Shelter expenses
Supervises the use of shelter expenses for daily use and maintains and/or ensures accurate completion of financial records
Provide Executive Services Manager with information for maintenance reports
Ability to complete all documentation as required by licensing, contractors, and various funders
The Casa de Milagros Team Lead supervises and ensures completion of the following tasks, and other duties, by YCW’s based on assigned shift
Supervise any residents unable to attend school, interact and engage in activities with residents and children
Document daily logs and incident reports using the internal database, ensure important information is included
Provide care and engage in age appropriate activities for children unable to go to daycare
Ensure cottages are clean, fully stocked and organized during shift
Supervise and log all domestic and international calls for residents as needed
Facilitate physical activity and leisure activity as needed
Help wake residents and supervise morning routine
Supervise morning chores (spray cleaning products for residents) and room checks
Prepare and serve breakfast and assist residents during breakfast clean up
Process medications from pharmacy using the internal database
Dispense medications on weekends, holidays and as needed
Completing shelter intake process with new arrivals as needed
Completing shelter discharge process with residents as needed
Assisting with transporting residents to and from medical appointments, outings, etc. as needed
Assisting with the Point of Contact role as needed
Supervise and assist residents with schoolwork while at school in the classroom with assigned schoolwork
Cook and serve lunch to residents and their children during weekends, holidays and as needed
End of shift duties: Clean staff restroom, take out all trash, and do last walk through of cottage to ensure cleanliness
Supervise and log all domestic and international calls for residents
Care for children while residents attend groups and as needed
Supervise and monitor interactions between the residents to ensure a safe environment
Plan, supervise, and participate in recreational and/or physical activities as scheduled
Document daily logs and incident reports using the internal database, ensure important information is included
Process medications from pharmacy using the internal database
Dispense medications on weekends, holidays and as needed
Assisting with transporting residents to and from medical appointments, outings, etc. as needed
Supervise evening chores (spray cleaning products for residents) and room checks
Cook and supervise residents with dinner preparation and clean up during weekends, holidays and as needed
Provide evening snacks on daily basis
Completing shelter intake process with new arrivals as needed
Completing shelter discharge process with residents as needed
Assisting with transporting residents to and from medical appointments, outings, etc. as needed
Assisting with the Point of Contact role as needed
End of shift duties: Clean staff restroom, take out all trash, and do last walk through of cottage to ensure cleanliness
Conduct hourly bed checks throughout the night to ensure safety of residents
Providing care for infants when residents ask for assistance
Complete daily medication audit and email to appropriate personnel
Document daily logs and incident reports using the internal database, ensure important information is included
Clean and make ready vacant rooms
Prepare breakfast for residents on a daily basis
Completing shelter intake process with new arrivals as needed
Assisting with transporting residents to the hospital as needed
Ensuring that residents who are scheduled to discharge from the program are ready by the designated time
Check refrigerators/pantry for expired food items
Prepare breakfast for residents on a daily basis
Prepare logs, needs requests, inventory, and resident binders
Complete end of month duties, which include preparing shelter paperwork and medical binders
Process and dispense any medications
Update medication binders as new intakes arrive
Assisting with the Point of Contact role as needed
File needs requests and log in appropriate folder on s/drive; file hardcopy in residents’ binder
End of shift duties: Clean staff restroom, take out all trash, and do last walk through of cottage to ensure cleanliness
Must complete all required professional development assigned in a timely manner
Must be sensitive to the service population’s cultural and socioeconomic characteristics
Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well-being of self, others
Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information
Adherence to the Code of Conduct and the Faith and Moral Policy is mandatory
Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization
As a Seton Home employee, attendance and successful completion of a 10-day New Employee Orientation is mandated for the position. The inability to meet this requirement will conclude employment with the Agency
Other duties as assigned by the Program Director, Assistant Program Director or Vice President of Programs
Qualification
Required
Minimum High School Diploma or Equivalent
Minimum of 1-year employment experience in the child welfare field working with children and/or adolescents in a social service setting
Reliable transportation
Valid driver license
Valid vehicle insurance
Must provide immunization/shot records
Submit to a state and federal background check, Child abuse and neglect registry check, and Tuberculosis screening
Be physically, mentally, and emotionally capable of performing assigned tasks and have the skills necessary to perform essential duties and responsibilities
Able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children
Working knowledge of TDFPS Minimum Standards, and Office of Refugee Resettlement- Division of Unaccompanied Children's Services National Care Standards
Some knowledge of computer software, familiarity with or ability to utilize KaleidaCare and MS Office (i.e. MS Word, Excel, Outlook, and OneDrive)
Ability to set and teach trauma informed care practices
Excellent communication skills
Ability to establish a respectful relationship with persons served in order to help them gain skills and confidence
Ability to work collaboratively with other staff members, service providers and professionals
Capacity to maintain a helping role and to intervene appropriately in order to meet service goals
Demonstrate a commitment to empowering others to solve their own problems
Demonstrate a conviction about the capacity of people to grow and change
Ability to function independently and in a team setting
Bilingual: Fluent in English/Spanish with regards to reading, writing, speaking, and comprehension of the spoken language
Must pass a criminal background check
Preferred
Associate or Bachelor's degree
2-years employment experience in the child welfare field working with children and/or adolescents in a social service setting
Knowledge of human behavior and development
Company
Archdiocese of San Antonio Careers
Thank you for your interest in employment with the Archdiocese of San Antonio.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase