NCDOT Business Operations Intern jobs in United States
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N.C. Department of Information Technology · 2 days ago

NCDOT Business Operations Intern

positionWake County, NC
timeInternship
remoteOnsite
seniorityIntern

The N.C. Department of Information Technology is seeking a Business Operations Intern to join their Data Management Services team. This internship will provide hands-on experience in business operations, technical systems, and data management while supporting critical initiatives related to system transitions and operational improvements.

Information Technology & Services
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Work & Life BalancebadNo H1Bnote

Responsibilities

Assist with updating the audio/visual sections of Standard Operating Procedures (SOPs)
Support User Acceptance Testing (UAT) activities, including system validation and documentation
Provide guidance and support related to report deletion processes and file retention requirements
Assist with the transition of Law Enforcement agencies to the NCCRIS program
Support records management activities to ensure compliance with State and Federal requirements
Collaborate with internal teams and external stakeholders to resolve system and process issues
Assist with report handling, system testing, and operational documentation updates
Perform general business office support tasks, including document preparation, research, and coordination across teams

Qualification

Data managementSystem testingUser Acceptance Testing (UAT)Records managementAnalytical thinkingClear communicationCollaboration

Required

Currently enrolled full-time student in a bachelors, masters, or professional level program at an accredited or recently graduated from a North Carolina Historically Black College/University (HBCU) or Minority Serving Institution (MSI) by May, 2026
24 credit hours completed
Minimum overall GPA of 2.5 (on 4.0 scale)
Has legal right to work in the U.S. and do not need sponsorship
Pursuing a degree in Business, Information Systems, Computer Science, Criminal Justice, Public Administration, or a related field
Strong analytical thinking
Clear communication skills
Ability to work effectively with multiple stakeholders while managing technical and operational tasks

Preferred

Technical and data-management skills, including system testing and report handling
Experience or interest in records management and file retention requirements
Ability to analyze processes, identify issues, and recommend logical solutions
Strong written and verbal communication skills

Benefits

Weekly mentorship, training opportunities, and performance feedback

Company

N.C. Department of Information Technology

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The N.C.
dateFounded in 2015
location
Raleigh, North Carolina, USA
people-size1001-5000 employees
web-link
https://it.nc.gov

Funding

Current Stage
Late Stage

Leadership Team

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Torre Jessup
Chief Operating Officer
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Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
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