NEOGOV · 12 hours ago
Business Operations Analyst - Benefits
451 W. Third St., OH
Full-time
Onsite
Entry Level
$61K/yr - $82K/yr
2+ years expNEOGOV is a company that focuses on enhancing government operations through technology solutions. They are seeking a Business Operations Analyst to support departmental operations by performing administrative, systems, and statistical analyses, as well as assisting in policy and process development and implementation.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assists in the development and implementation of departmental or division goals and objectives, gathers data and prepares research, administrative or fiscal reports and publications, makes or participates in surveys, analyzes results, and proposes actions to effect economy, efficiency and improvements in administration, operations and services, analyzes the organization and functioning of units in the department including the procedures, processes, systems, work methods, forms, records and files used, makes work flow studies or time and cost analyses, makes recommendations on methods and systems used to improve efficiency of operations and services
Coordinates testing according to project requirements, ensuring issues are resolved appropriately
Aids end users in learning the use of equipment and software packages including word processing, spreadsheets, graphics, database management and intranet services
Analyzes and advises management about data pertaining to trends, workforce utilization, staffing patterns and training, plans, coordinates, and monitors department programs and processes, may perform program administrative functions in a specified area or may provide technical assistance to others on administrative and analytical matters
Ensures that proposals and development of effective solutions meet objectives and are in line with business and system
Responsible for reconciliation of Request for Travel (RT) with payment processing. Verifies RT has been approved prior to travel booking. Works with travel partner to book travel and resolve any discrepancy when reconciliation of RT takes place
Responsible for procurement card payments and reconciliation. Working under the Purchasing Manager, administers the P-Card program making necessary access additions or deletions to users
Serve as program administrator for office/janitorial supplies Internal Service Fund (ISF)
Serve as program administrator for Amazon
Welcomes visitors and answers main phone line for Purchasing office. Provides administrative support to the Purchasing staff by preparing correspondence, reports, lists and other documents as requested by designated office personnel
Uses Outlook to set up and coordinate meetings for the Purchasing office and staff. Coordinates department travel and conference arrangements including completing travel authorization forms and registration
Maintains and orders office supplies and annual inventory and handles office maintenance issues. Distributes mail throughout the Department. Copies, prints, packages, and distributes a variety of written materials as requested by other designated office personnel. Maintains common areas of the Purchasing office. Monitors and updates the web page(s) for Purchasing. Reviews, responds, and forwards emails sent to the Purchasing Travel mailbox
Gathers, assembles, updates, distributes and/or files a variety of information, forms, records, and data as requested using traditional filing systems or databases as necessary and additional duties as assigned
Assists Purchasing Director/Manager with high level duties creating and drafting of documents, pulling data, and conducting research confidentially
Prepares technical reports, assists with presentations, correspondence, and other written materials, directs the work of support staff on a project day-to-day basis, develops and implement automated systems or utilizes computer applications to assist with analytical studies. Identifies requests between departments and acts as liaison to determine the best approach. Analyzes data in depart system to recommend best approach
Performs other related duties as required by management
Provides administrative support for the Benefits team by answering phones, greeting visitors, maintaining inventory records and replenishing supplies, filing and other assigned office duties. Maintains and updates benefit records accurately and in a timely manner, including confidential records. Provides confidential administrative support in Benefit related matters. Sets priorities, coordinates, and schedules events with logic to maximize program dispersal to employees; assists higher-level Human Resources staff or administrative staff with Human Resource policies/regulations issues as needed
Responsible for maintaining the database system for benefits administration, generates reports, confirmations and statements, processes enrollment information through internal and external systems; (e.g., life events, new employees, terms & incentives). Calculates and requests payroll adjustments as necessary and collects missed benefit deductions. Provides benefits information to Montgomery County employees, assists employees with completing forms, collects required documentation from employees and answers questions regarding enrollment/changes, verifies coverage with carriers and providers, clarifies discrepancies and certifies final data, assists with annual open enrollment process, assists with developing forms and employee communications materials (i.e. new employee orientation packets), coordinates the printing and distribution of Human Resources written material, communicates changes and relevant issues to appropriate department for systems coordination, makes presentations at meetings concerning benefits, conducts informal benefits orientation, provides short-term disability reporting BCC & Non-BCC Benefit Liaisons, processes Dependent Age Out audits, and performs special projects as assigned in related areas. May assist the Benefits team with analyzing and evaluating plan proposals and provide recommendations regarding selection of providers
Performs other related duties as required by management
Responsible for reconciliation of incoming and outbound waste at transfer station on daily basis. This reconciliation requires using PC Scale (AMCS) system reports and reports from landfill. This also includes reconciliation analysis of inbound and outbound transload waste. May require communication and working with landfill personnel
Responsible for preparation of various operating reports using PC Scale system. Prepares scheduled regulatory and management reports by analyzing data from PC Scale and financial systems. Requires working with financial services of the department
Responsible for monthly billings for commercial accounts in PC Scale. Billings to be completed within five working days after the end of month. Prepares aging report of receivables
Responsible for reviewing landfill invoices and preparing these invoices with supporting documents for processing payments
Serve as an administrator of PC Scale system. This role requires maintenance, user security/updates and support. Work with PC Scale personnel for issues related to the system
Assist Operations Manager and work with supervisors to schedule work shifts for operational staff including EOI, EOII, F&E, Scale Operators and Technicians. Maintain Marlin Board communication updated with data and messages as directed by Operations Manager
Verification of PC Scale deposits and preparation of pay-ins and sending deposits to Treasurer’s office. This function is done daily. These duties may involve working and communicating with financial services
Assist operations, engineering, and maintenance in creating purchase orders. Maintains and orders office supplies and annual inventory of controlled and capital assets. Review of CNG invoices
Prepares technical reports, assists with presentations, correspondence, and other written materials as requested by management
Analysis of data in various software applications (PC Scale, CityWorks, Trax) used in operations at transfer station
Provide backup for the other Business Operations Analyst. Cross training of duties between the two positions
Responsible for documenting procedures for all duties required in this position
Responsible for analyzing and evaluating the business processes and systems within the nursing and social services departments. This position requires a strong understanding of healthcare operations, nursing and social services workflows, and data analysis. Works closely with nursing and social services leaders and other stakeholders to identify opportunities for quality improvements. Develops and implements data-driven solutions and monitors the effectiveness of those solutions. Collaborate with other Stillwater service providers to ensure the proper integration of the various specialties which support overall operations
Uses Outlook to set up and coordinate meetings for the Purchasing office and staff. Coordinates department travel and conference arrangements including completing travel authorization forms and registration
Gathers, assembles, updates, distributes and/or files a variety of information, forms, records, and data as requested using traditional filing systems or databases as necessary and additional duties as assigned
Prepares technical reports, assists with presentations, correspondence, and other written materials, directs the work of support staff on a project day-to-day basis, develops and implement automated systems or utilizes computer applications to assist with analytical studies. Identifies requests between departments and acts as liaison to determine the best approach. Analyzes data in departmental systems to recommend the best approach
Performs other related duties as required by management
Provides administrative support to the Department Director to include scheduling meetings, preparing correspondence, reports, lists, and other documents as requested. Attends meetings with Department Director, facilitates agenda, prepares sign-in sheets, and takes minutes. Responsible for maintaining adequate office supplies and ordering supplies when necessary. Performs fiscal duties and acts as the primary expert for the department for all financial system questions or concerns
Works with Department Director, Managers, and department team members with financial responsibilities, including but not limited to, processing purchase orders, reconciling invoices, coding invoices for payment, maintaining budgets, tracking grant projects, and assisting project team with status of other project financials. Prepares technical reports, assists with presentations, correspondence, and other written materials as requested by the Department Director or Managers. Maintains official department inventory, adds and disposes of items throughout the year as necessary, and provides the Clerk’s office with the departmental annual inventory list. Tracks all IT hardware to determine compliance with warranties/policies to maintain a replacement schedule. Coordinates and assists the Director and Managers develop statistical reports for the department to include items such as, but not limited to: Key Performance Indicators (KPI’s), Budget Analysis, Annual Government Accounting Standards reports required by the Auditor, information provided to OMB for the Annual Comprehensive Financial Report (ACFR), and any other financial or performance-based reports that may need to be generated. Responsible for creating and updating an electronic procedures manual outlining the necessary information needed to perform the duties of the position. Will be required periodically to attend off-site meetings which will require a driver’s license and insurance in accordance with County policy. During an activation of the EOC, may be required to respond at the discretion of the Department Director
May perform other duties as required by the Department Director
Qualification
Required
Equivalent to graduation from a four (4) year college with major coursework in business or public administration or a closely related field
Two (2) years of professional experience in administrative, management, systems, operations, budgetary or similar analyses
Must maintain a current, valid United States driver's license with an acceptable driving record
Benefits
Health insurance with HSA match
Wellness program and incentives
Life insurance
Paid vacation
Paid personal leave days
Sick leave
Holiday pay
Tuition reimbursement
Access to dental
Vision
Short-term disability
Accident & critical care benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase