Vista Community Clinic · 6 hours ago
Patient Eligibility Assistant
Vista, CA
Full-time
Onsite
Entry Level
$21/hr - $22/hr
2+ years expVista Community Clinic (VCC) believes healthcare is more than medicine, focusing on hope, community, and impact. The Patient Eligibility Assistant will assist the Patient Benefit Counselors with administrative support, ensuring patients receive the necessary guidance for healthcare eligibility and options.
Health CareHospital
Responsibilities
Schedule appointments for patients
Reschedule patients who miss appointments
Check in patients with appointments and screen walk ins
Instruct patients on the documents necessary for the eligibility process, and provide an overview of available healthcare insurance options
Assign patients a primary care provider (PCP)
Assist patients to choose a Health Plan with Health Care Options
Conduct follow-up process on applications and renewals submitted by the department
Attend trainings and other meetings as required
Enhance professional growth and development through participation in educational programs, current literature review, in-service meetings and workshops
Support the vision, mission and goals, and demonstrate a commitment to the values, of the organization
Perform other duties as directed
Qualification
Required
High school graduate or equivalent
Minimum two years' experience in the customer service or social service field, or in community volunteer work
Bilingual English/Spanish
Effective verbal and written skills necessary for communication, in both English and Spanish, with patients/clients, providers and other staff
Ability to interface with all levels of personnel in a professional manner, including people of all social, cultural and ethnic backgrounds and within the constraints of government funded programs
Strong interpersonal skills
Excellent customer service skills and commitment to providing the highest level of customer satisfaction
Ability and willingness to meet the organization's attendance and dress code policies
Ability to handle confidential materials and information in a professional manner
Experience/familiarity with computers, business e-mail, communication systems and internet search capabilities and proficient in Microsoft Office products, specifically Word and Excel
Benefits
Medical, dental, vision
Company-paid life insurance
Flexible spending accounts
403(b) retirement plan
Company
Vista Community Clinic
VCC provides high-quality, affordable healthcare and education with 7 clinic sites in San Diego, Orange and Riverside .
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$3.1MKey Investors
The Conrad Prebys Foundation
2023-06-26Grant· $0.5M
2018-01-31Grant· $2.6M
Leadership Team
Rebecca Cornille
Chief Dental Officer
Recent News
2025-11-14
San Diego Union-Tribune
2024-05-23
Company data provided by crunchbase