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TEKsystems · 11 hours ago

Digital Marketing Operations Manager

Stamford, CT

Contract

Hybrid

Mid Level

$50/hr - $55/hr

TEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions for transformation. The Digital Marketing Operations Manager will design and improve operational processes, facilitate planning sessions, and coordinate team workflows to support effective marketing operations.

Information Technology

Responsibilities

Design, document, and continuously improve operational processes, workflows, and standard ways of working

Help facilitate quarterly and strategic planning sessions by organizing pre-work, capturing discussion points, and ensuring outcomes are clearly documented and followed through

Own the structure and coordination of recurring team ceremonies, including retrospectives and cross-functional alignment meetings

Maintain and organize team knowledge hubs including Jira, Monday.com, and SharePoint sites

Coordinate internal workflows and manage the “how we work” processes that support consistency across daily operations

Support onboarding for new team members by managing access to tools, team materials, and operational walkthroughs

Prepare and deliver executive-ready presentations that summarize team priorities, milestones, risks, and strategic updates

Maintain alignment between the team and cross-functional partners by ensuring shared understanding of timelines, status, and deliverables

Build and maintain visibility into team workload, capacity, and delivery capabilities

Translate intake, backlog, and in-flight work into clear capacity and delivery storytelling for leadership and partner teams

Support the development of business cases by clearly articulating trade-offs, constraints, and delivery implications

Maintain alignment between the team and cross-functional partners by ensuring shared understanding of timelines, status, and deliverables

Act as a central operational point of contact for cross-functional partners to enable smooth handoffs and alignment

Identify process gaps or inefficiencies and propose operational solutions to improve clarity, alignment, and day-to-day execution

Qualification

Digital marketingDigital marketing operationsWeb designPresentation skillsCommunication skillsOrganizational skills

Required

Design, document, and continuously improve operational processes, workflows, and standard ways of working

Help facilitate quarterly and strategic planning sessions by organizing pre-work, capturing discussion points, and ensuring outcomes are clearly documented and followed through

Own the structure and coordination of recurring team ceremonies, including retrospectives and cross-functional alignment meetings

Maintain and organize team knowledge hubs including Jira, Monday.com, and SharePoint sites

Coordinate internal workflows and manage the 'how we work' processes that support consistency across daily operations