Westwood Professional Services · 23 hours ago
Senior Billing Specialist
Baton Rouge, LA
Full-time
Onsite
Mid, Senior Level
2+ years expWestwood Professional Services, Inc. is seeking a dynamic Senior Billing Associate to join our team. This role requires exceptional leadership and analytical skills, overseeing a team of billers to ensure accurate and timely billing while leading strategic initiatives to improve processes and manage technology solutions.
Civil EngineeringMechanical EngineeringProfessional Services
Responsibilities
Oversee the full lifecycle of invoicing, including data verification, invoice generation, and ensuring accuracy and completeness of billing information
Proactively identify opportunities for process improvement and lead initiatives to streamline billing workflows and enhance system functionality
Collaborate with IT and Finance teams to manage billing-related technology projects including ERP enhancements, integrations, and automation efforts
Partner with Billing Manager to lead month-end billing close procedures and reporting
Partner with project managers, organizational leadership, and other stakeholders to gather necessary billing information and resolve any billing-related issues efficiently
Conduct routine review of billing data to identify and resolve discrepancies, inconsistencies and/or errors
Ensure compliance with Westwood's billing policies and procedures, as well as applicable regulatory standards
Become subject matter expert for billing within VantagePoint (ERP system) including but not limited to reporting, project setup, transactions, etc
Oversee billing team members communications and offer timely guidance and support
Assist with Accounts Receivable inquiries and provide resolution as needed
Prepare and provide guidance around lien waiver process as needed
Other duties as assigned
Demonstrate strong leadership by mentoring and developing team members, fostering a culture of accountability and continuous improvement
Lead cross-functional project teams for IT implementation and process organization initiatives
Supervise Billing staff and ensure quality/accuracy of all Biller work product
Deliver both one-on-one and group training to new Billers and Project Managers on billing processes/procedures
Coordinate and perform invoicing training for newly acquired entities
Design and conduct large-scale trainings for organizational groups as needed
Facilitate weekly billing team meetings to align priorities and address challenges
Provide expert guidance to the billing team and assist in resolving complex billing issues
Oversee team development, mentorship, performance evaluations/growth planning, and personnel decisions for assigned billing staff
Collaborate with IT on all billing related initiatives to enhance productivity and achieve organizational goals
Provide data-driven insight and foster strong relationships with internal stakeholders, including division leadership, project managers, and finance team members, to ensure effective communication and collaboration
Champion Westwood’s mission, vision and values, and promotes a 'One Team' culture
Other duties as assigned
Qualification
Required
Proven ability to manage teams effectively with 2+ years of leadership experience in a billing or finance environment
Experience in project management, particularly IT or ERP-related projects, with a track record of delivering successful outcomes
Strong analytical and problem-solving skills, with the ability to drive process improvements and implement best practices
Extremely organized, proactive, with the ability to manage multiple priorities with grace, and follow through on both personal and team commitments
Demonstrates active listening techniques and fosters mutual understanding
Sensitive to confidentiality and displays strong integrity when managing personnel and financial data
Approachable and collaborative, with a friendly and professional demeanor that encourages teamwork
Communicates clearly and concisely with all stakeholders, and effectively manages conflict while remaining calm under pressure
Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
Delegates assignments effectively and determines appropriate methods and procedures to achieve team goals
Ability to be open to others' ideas and willing to compromise
Detail-oriented, yet capable of conceptual thinking and seeing the bigger picture
Able to follow general directions and guidelines for the firm's policies, practices, and procedures
Preferred
Experience with Deltek VantagePoint and/or other Deltek software
Strong management background with 3+ years experience
Background in accounting and/or 4+ years billing experience
Company
Westwood Professional Services
Westwood Professional Services is a architecture, engineering, and construction services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$13.51M2024-08-07Acquired
2024-03-04Private Equity· $7M
2023-06-30Series Unknown· $3M
Leadership Team
Bryan Powell
Chief Executive Officer
Paul Greenhagen
Board of Directors, Former CEO
Recent News
Dallas Innovates
2025-08-29
PR Newswire
2025-08-05
Venture Capital
2025-07-01
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