LAZ Parking · 16 hours ago
Commercial Operations Manager
Austin, TX
Full-time
Onsite
Entry, Mid Level
$60K/yr - $65K/yr
1+ years expLAZ Parking is a company focused on professional parking management, and they are seeking a Commercial Operations Manager to oversee operations at assigned locations. This role involves managing employees, ensuring financial performance, and maintaining client relationships to support the company's operational goals.
CommercialCustomer ServiceEventsParkingResidential
Responsibilities
Manage, plan, schedule, train, and direct on-site employees
Identify high potential employees to support organizational growth
Process payroll including timely approval of hours, coordination with payroll, and compliance with wage and hour requirements
Manage financial performance of assigned locations including budget adherence and revenue enhancement
Oversee transition of newly assigned locations from contract acceptance through opening
Build and maintain positive client relationships to ensure retention
Implement and deliver all contractual requirements between LAZ Parking and clients
Assist with due diligence for new locations including rate surveys, ticket pulls, site photos, and marketing ideas
Complete daily, weekly, monthly, and annual financial and operational reports
Maximize revenue, manage expenses, and ensure customer satisfaction through high service standards
Organize and manage event operations when applicable
Monitor market rates and recommend pricing changes
Complete additional projects and duties as assigned
Qualification
Required
Valid drivers license required with minimum of 2 years driving experience
Manage, plan, schedule, train, and direct on-site employees
Identify high potential employees to support organizational growth
Process payroll including timely approval of hours, coordination with payroll, and compliance with wage and hour requirements
Manage financial performance of assigned locations including budget adherence and revenue enhancement
Oversee transition of newly assigned locations from contract acceptance through opening
Build and maintain positive client relationships to ensure retention
Implement and deliver all contractual requirements between LAZ Parking and clients
Assist with due diligence for new locations including rate surveys, ticket pulls, site photos, and marketing ideas
Complete daily, weekly, monthly, and annual financial and operational reports
Maximize revenue, manage expenses, and ensure customer satisfaction through high service standards
Organize and manage event operations when applicable
Monitor market rates and recommend pricing changes
Complete additional projects and duties as assigned
Ability to work a flexible schedule including outside regular business hours
Ability to seek improvement and encourage idea sharing
Strong customer service skills
Ability to coach and develop employees
Ability to lead teams through challenges
Strong interpersonal and team building skills
Ability to work independently and multitask
Professional and effective communication skills
Ability to interpret policies and procedures
Sense of urgency and strong time management skills
Ability to work outdoors in various weather conditions
Ability to lift, push, and pull at least 25 pounds
Ability to stand, walk, and run for extended periods
Ability to bend, stoop, squat, and lift frequently
Preferred
Bachelors degree or equivalent work experience preferred
One or more years in a management role
Proficiency with Excel, Word, PowerPoint, and Microsoft Office applications
Parking management experience preferred but not required
Experience with financial statements, P and L reports, and budgeting
Company
LAZ Parking
A Hartford, Conn.-based provider of parking management services
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Harvest Partners Structured Capital
2015-09-22Private Equity
Leadership Team
Jeff Karp
President & Co-Founder
Jason Bendett
Deputy CFO
Recent News
Company data provided by crunchbase