ComEd · 8 hours ago
Business Analyst - Hybrid
Oak Brook, IL
Full-time
Hybrid
Entry, Mid Level
$66K/yr - $91K/yr
2+ years expComEd is a leading energy company focused on delivering innovative solutions for cleaner and more efficient energy use. The Business Analyst will coordinate across teams to provide updates and support for energy efficiency programs, analyze performance data, and contribute to business planning efforts.
Customer ServiceElectrical Distribution
Responsibilities
Support program management and vendor performance for non-residential customer energy efficiency outreach
Support and contribute to the development of short-term and long-range business planning
Conduct modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis (e.g., operational effectiveness, budget, resource, workload, workforce and capacity utilization, competitor, etc.)
Provide statistical information to ensure the most effective utilization of personnel, equipment and/or materials for business operations
Develop/leverage proficiency with tools such as Power BI, Salesforce CRM, and eTRACK+ to support the Customer Journey Team and C&I portfolio via reporting and tracking
Monitor and coordinate activities to support operational performance management (e.g., safety, reliability, service level, productivity, etc.)
Participate in meetings, provide data support, track performance, and outcomes via progress reports and data support, effectively manage portfolio inquiries regarding outreach, CRM (Salesforce), etc
Track, maintain, analyze and provide current information on the operation's business scorecard or key performance indicators (KPIs)
Perform QA/QC, provide feedback and identify corrective actions
Perform analysis of the operation's cost elements to ensure effective and efficient operations
Assist Program Managers with vendor invoicing and accruals
Prepare and analyze detailed standard and non-standard reports
Work with Marketing and vendors to support Marketing program development, reporting and analysis, event planning and tracking, newsletters, and webinars
Identify sales and marketing opportunities, campaign effectiveness and strategy, present insights to stakeholders and management
Develop, organize and present detailed performance reports for both internal and external use
Provide analytical and operational support to the business unit
Qualification
Required
Bachelor's degree in Business or Engineering AND 2 - 4 years related business experience, or in lieu of Bachelor's degree, a minimum of 3 - 6 years relevant business experience is required
General understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., asset management, electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs, transmission operations and planning)
General proficiency in standard software applications (e.g., Microsoft Word, Excel, Access, PowerPoint, Project), specialized business technologies and applications (e.g., workforce management, project management, PassPort, Brio, CIS, EPS, Business Objects, SAP planning, business modeling, forecasting, voice response unit, automatic call distributors, work management, outage management) to retrieve and analyze data in support of business needs
Ability to provide general analysis and apply managerial accounting concepts, customer intelligence gathering, forecasting, staff planning, scheduling, analytical and statistical problem solving, financial, accounting, business and budget analysis
General analytical skills for project evaluation including analysis of projects with economic, financial, risk and decision analysis
Experience in business case development and ability to effectively present business cases to business unit leadership
Customer driven with good oral and written communications skills and general analytical, problem solving and project management skills
General knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis) benchmarking and audit compliance
Ability to analyze organizational data and problems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets
Preferred
Bachelor's degree, and some relevant post-undergraduate coursework as well as experience listed in minimum qualifications
Previous Energy Efficiency experience
Marketing coursework and/or experience a plus (marketing strategy, campaigns, email, direct mail, digital, social media, newsletters, webinars, events, etc.)
Demonstrated above-average project management and organizational skills, and a proactive, questioning mindset
Experience leveraging tools such as Power BI, CRM/Salesforce, eTRACK+, Asset Suite 8, etc. to create reports, analyze data, report results, track KPIs, and identify future opportunities
Strong oral and written communication/grammatical skills. Thrives in a fast-paced environment. Creative problem solver. Comfortable working independently
Benefits
Annual Bonus for eligible positions: 10%
401(k) match and annual company contribution
Medical, dental and vision insurance
Life and disability insurance
Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
Employee Assistance Program and resources for mental and emotional support
Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
Referral bonus program
And much more
Company
ComEd
At ComEd, we believe in being an energy partner, not just an energy provider.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$23.3MKey Investors
U.S. Department of CommerceUS Department of Energy
2024-08-29Grant· $14.6M
2023-08-10Grant· $0.5M
2017-12-07Grant· $3M
Leadership Team
Melissa Washington
Senior Vice President. Customer Operations and Chief Customer Officer
Recent News
MarketScreener
2025-12-19
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2025-12-03
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