Honest Networks · 3 weeks ago
Network Engineer (NY/NJ/CT/PA)
New York, NY
Full-time
Onsite
Entry, Mid Level
$65K/yr - $90K/yrHonest Networks is a fast-growing internet provider headquartered in downtown Manhattan, focused on providing high-quality and affordable gigabit internet service. They are seeking a Network Engineer to handle support inquiries, troubleshoot networking issues, and provide direct support to the lead engineer.
Internet
Responsibilities
Responding quickly and thoughtfully to incoming support inquiries and issues
Communicating directly with existing and prospective customers via phone, text, web chat, and email
Advanced troubleshooting of Wi-Fi and other WAN/LAN networking issues
Providing direct support to the lead engineer
This job is not remote and is based in either New Jersey, New York, Connecticut or Philadelphia
Qualification
Required
Working knowledge of IP protocols (TCP/UDP), dynamic routing, OSPF/BGP
Strong familiarity with fiber optic networking (working with SFP modules, SM fiber cabling)
Comfortable working in command line environments with Cisco/Juniper, bonus: Mikrotik
Working knowledge of OSI model
Familiarity with wireless broadband radio and fiber networks
Calm temperament: Comfortable handling time-sensitive, high-pressure situations with empathy, confidence, and patience
Works well under pressure; example: can identify and solve service-impacting network issues in a timely manner
Friendly, enthusiastic, and professional communication. You may be asked to interact with customers and must have strong customer communication and customer service skills
Driven, highly-organized, and nimble. As a small company, each of our team members wears multiple hats and needs to be flexible to the changing needs of the company
Interest in networking, startups, and solving technical problems
Preferred
Experience with network monitoring software preferred
Benefits
Attractive salary based on capabilities and background
Profit sharing
Paid time-off (PTO)
Medical and dental benefits
Company
Honest Networks
Honest Networks provides internet services aimed at providing its customers with a high-quality internet network.
Founded in 2018
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$100MKey Investors
Newlight Partners
2021-08-12Private Equity· $100M
2018-04-09Seed
Leadership Team
Landon Tucker
Founder and CEO
Recent News
reshape.co
2023-09-06
Company data provided by crunchbase