State of Louisiana · 1 day ago
NETWORK / COMPUTER SYSTEM ADMINISTRATOR
Houma-Thibodaux Area
Full-time
Onsite
Mid Level
$57K/yr - $69K/yr
3+ years expThe State of Louisiana is seeking a Network / Computer System Administrator to provide Tier I and Tier II technical support for LMD/LANG Employees. The role involves diagnosing and resolving hardware, software, and network issues while implementing cybersecurity policies and maintaining system integrity.
Government Administration
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provides Tier I and Tier II technical support for LMD/LANG Employees using enterprise automated information systems, diagnosing and resolving hardware, software, and network issues, and escalating Tier III incidents as appropriate
Installing, configuring, and troubleshooting workstation and network operating systems, application software, device drivers, and security configurations
Performing system imaging, disk sanitation, asset accountability, and warranty tracking in accordance with DoD or State IT lifecycle management policies
Implementing and controlling Audio Visual resources, such as PA sound systems, AV Projection sources and Video Conferencing at various venues and events
Supporting fielding activities, operational testing, and system upgrades to ensure mission readiness and continuity of operations
Conducting technical analysis and in-depth research to identify root causes of system issues and coordinate resolution with subject matter experts, cybersecurity personnel, or higher-level support elements
Applying Information Assurance (IA) and Cybersecurity policies, including system hardening, anti-virus management, log review, and support of cyber anomaly detection activities
Installing, configuring, and maintaining end-user devices, servers, peripherals, and network components across multiple operating systems and hardware platforms
Participating in site surveys and technical assessments to verify compliance with security technical implementation guides (STIGs), network operations standards, and approved software installation practices
Providing direct customer support and training, including new-user orientation, system demonstrations, and technical guidance to minimize mission disruption
Maintaining accurate configuration management, hardware/software inventories, and service documentation in enterprise databases or configuration management systems
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
Top Secret security clearance
A Security Plus certification or the ability to obtain certificate within 6 months of hiring
Minimum of 3 years of IT support experience in a Windows + Microsoft 365 environment
Experience administering Teams and Share Point, including permissions and basic governance concepts
Must have knowledge of computers, software, and AV peripherals used by LANG
Knowledge of the IAVA process
Knowledge of security logs and group policy objects and how they are stored and accessed
Must have a valid Driver's License, Social Security Card and Birth Certificate
Must qualify to obtain a Department of Defense Common Access Card (CAC) Card
Must be available to report to duty during emergency or disaster situations
Must meet physical requirements to perform functions of the position
Must attend/complete all Louisiana Military Department (LMD) annual training and other training required for the position
Must adhere to the Code of Ethics and foster a Sexual Harassment-Free Environment
All LMD positions require in-office attendance. This is not a remote position
Salary is paid by Electronic Funds Transfer (EFT) / Direct Deposit Only. A checking or savings account is required for employment
For positions requiring computer/email access selected applicant must qualify to obtain a Department of Defense Common Access Card (CAC) Card and maintain eligibility
LMD is a substance abuse and drug free workplace. The selected applicant must pass a preemployment background investigation and pre-employment drug test. Thereafter, all employees are subject to random drug testing
To become an employee of the LMD you must be a current member of the Louisiana National Guard or eligible for membership in the Louisiana State Guard
The selected applicant must pass a pre-employment criminal background investigation prior to employment
Benefits
Retirement: LASERS
Insurance: Medical, Dental, & Vision
Paid Holidays: 10 plus proclaimed
Annual Leave: 96 hours per year with tenure increases
Sick Leave: 96 hours per year with tenure increases
Company
State of Louisiana
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chancellor Donald, M.D.
Chief Medical Officer
Chase Hymel
Chief Information Security Officer (CISO)
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