DirectViz Solutions, LLC · 1 day ago
ServiceNow Business Process Analyst
United States
Full-time
Onsite
Mid Level
3+ years expDirectViz Solutions, LLC (DVS) is a rapidly growing government contractor that provides strategic services for government customers. They are seeking a highly skilled ServiceNow Business Process Analyst to analyze stakeholders' business processes and identify opportunities for automation and optimization using ServiceNow modules.
ConsultingInformation TechnologyLegalSoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Analyzes stakeholders business processes to identify opportunities for automation and optimization using ServiceNow modules like Service Catalog and Workflow
Develops artifacts such as workflows using Visio and other tools to document stakeholders current state and future state requirements
Works closely with Development team in conveying all requirements by creating development stories using agile best practices
Schedules and leads stakeholder requirements sessions to obtain all requirements
Works closely with Program and Project Managers to ensure projects goals and objectives are met
Business lead for multiple projects at various project management phases
Leads UAT Testing with developers and stakeholders
Conducts ServiceNow Demos to stakeholders and internal team members
Completes and submits weekly reports for all projects
Attends daily and weekly calls and reports risks or issues to Project Manager immediately or during daily stand-up meetings
Documents all updates, risks, issues, and artifacts using the ServiceNow PRJ project record and ensures all project record milestones for each phase are completed for projects
Qualification
Required
3 years of experience as a ServiceNow Business Analyst
Bachelors degree
Strong analytical skills and knowledge of ServiceNow process automation
Knowledge of creating development stories
Experience in Agile Development process, working in an agile development environment and attending scrum ceremonies and the purpose of those ceremonies
Experience using ServiceNow Strategic Portfolio Management module specifically for Project Management, Agile and Test 2.0
ServiceNow Training, ServiceNow Administrator or Business Process Consultant Certification
The ability to obtain a public trust clearance is required
Be able to maintain awareness during scheduled working hours
Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard)
Able to lift up to 15 pounds
Excellent verbal and written communication; good command of the English language
Execute tasks independently and work as a team
Learns and memories routine tasks
Strong organizational, grammar, business correspondence, and self-management skills
Candidates must be able to perform the essential functions of the position satisfactorily
Benefits
Comprehensive medical plans
401k match
PTO accrual
Professional development reimbursement
Corporate-funded technology certifications
Employee recognition and appreciation programs
Company
DirectViz Solutions, LLC
DirectViz Solutions is an information technology company that offers business process engineering services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Vinnie Tran
President/CEO
Todd B.
Chief Technology Officer
Recent News
bloomberglaw.com
2025-06-22
Company data provided by crunchbase