People Operations Support jobs in United States
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Grubhub · 1 day ago

People Operations Support

Grubhub is seeking a detail-oriented Jr. Associate to join their People Operations team. In this role, you will manage daily HR operations, ensuring compliance and providing support to employees regarding HR processes and benefits inquiries.

E-CommerceFood and BeverageFood DeliveryMarketplace

Responsibilities

Serve as an owner of our People Data
Meticulously process new hires, I-9 verification, job changes, termination and other employee transactions in Workday, ensuring 100% accuracy and data integrity
Coordinate the administrative side of unemployment claims and worker’s compensation cases (gathering documents, filing standard responses)
Manage I-9 compliance, including handling reverifications and auditing for accuracy
Respond to background check inquiries and monitor clearance status
Act as a friendly and responsive first point of contact for inquiries from employees, contingent workers, and HRBPs regarding HR processes, policies, and system support
Provide Tier 1 troubleshooting support for Workday
Serve as the first point of contact for benefits inquiries, guiding employees through Open Enrollment questions, helping them locate plan documents, and directing complex claims issues to our carriers or Benefits Manager
Support your fellow People Operations Analysts and HRBPs by running regular and ad-hoc reports, auditing data for accuracy, and assisting with core People Team programs
Identify and suggest improvements to our Workday and existing business processes, collaborate with People Tech team to make them more efficient, scalable, and user-friendly

Qualification

WorkdayExcelCustomer ServiceAttention to DetailAnalytical Skills

Required

Bachelor's degree in a related field OR 1-2 years of relevant experience (strong administrative or HR experience are a huge plus!)
Extreme Attention to Detail: You catch the small mistakes that others miss and understand that data integrity is the foundation of everything we do. You can follow a workflow exactly and don't cut corners on compliance (I-9s, etc.)
Strong Technical & Analytical Skills: You have solid Excel skills (VLookups, Pivot Tables) and are comfortable manipulating data sets
Customer-Oriented Mindset: You are proactive, resourceful, and a clear communicator, dedicated to providing excellent support to our stakeholders

Preferred

Direct experience using Workday for HR data management

Benefits

Competitive salary package including equity and 401K
Multiple medical, dental, and vision plans to meet all of our employees' needs

Company

Grubhub is an online platform that connects customers with local restaurants.

Funding

Current Stage
Public Company
Total Funding
$284.1M
Key Investors
AmazonYum! BrandsT. Rowe Price
2024-11-13Acquired
2022-07-06Post Ipo Equity
2018-02-08Post Ipo Equity· $200M

Leadership Team

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Sean Ir
Director, Strategic Partnerships
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Sebastian Stankiewicz
Staff Product Manager
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Company data provided by crunchbase