East West Bank · 17 hours ago
Senior Business Analyst
Rowland Heights, CA
Full-time
Onsite
Mid, Senior Level
$75K/yr - $95K/yr
4+ years expEast West Bank is a premier financial institution that serves as a bridge between the East and West, offering various services across its locations. They are seeking a Senior Business Analyst to enhance operational efficiency within the mortgage collections and loss mitigation department by leveraging business knowledge and analytical skills to identify and implement improvement opportunities.
BankingFinanceFinancial Services
No H1B
Responsibilities
Reporting: Create and maintain operational reports and use insights for better decision-making. Includes, but not limited to generating historical, trending, and forecasting reports for mortgage delinquencies by state, product type, delinquency status, etc
Data: Design and evaluate methods and procedures for collecting and retaining business related data. Develop and monitor data quality
Process Oversight: Create analytical frameworks and reporting to monitor key performance/risk indicators. Perform detailed analyses on customer segments to develop collections and loss mitigation trends, forecasts, and capacity planning
Operational Excellence: Analyze and model business functions, information flows, and data structures to enhance efficiency (people, process, and systems)
Project Management: Lead medium to highly complex projects, manage documentation, oversee scope, and ensure timely delivery while mitigating risks
Stakeholder Management: Collaborate with cross-functional teams, management, and partners to support day-to-day operations and projects/initiatives
Systems/Tools: Simplify data visualization by utilizing and building dashboards via Power BI or other applications
Financial Analysis: Gather financial data and compile statistical information for recommendation to the senior management
Presentations: Synthesize complex information into clear and concise presentations, summarize and discuss recommendations
Other duties as assigned
Qualification
Required
Bachelor's degree in Business, Accounting, Finance, or any related fields
4+ years' experience in a business analyst, business controls, or project manager role
Experience in mortgage collections (early and late-stage delinquency), foreclosure, bankruptcy, and REO
Strong knowledge of consumer lending, mortgage servicing, and collections laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA)
Excellent communication, negotiation, and interpersonal skills
Strong analytical, organizational, and time-management skills
Ability to multi-task and prioritize independently with minimal supervision
Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time
Preferred
Proficiency in Intercontinental Exchange's (ICE) Mortgage Servicing Platform (MSP) a plus
Knowledge of financial markets, banking and other financial activities
Professional working proficiency in Mandarin and or Cantonese is a plus
Company
East West Bank
East West Bancorp is a publicly owned company with $22 billion in assets. The Company’s wholly owned subsidiary, East West Bank, is one of
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-02-08IPO
Leadership Team
Christopher J. Del Moral-Niles
EVP & Chief Financial Officer
Diana Liu
Executive Assistant and Project Manager
Recent News
Company data provided by crunchbase