SDR Operations and Enablement Associate jobs in United States
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Oliv AI · 4 hours ago

SDR Operations and Enablement Associate

Oliv.AI is a SalesTech global startup headquartered in San Francisco, focused on revolutionizing sales through AI technology. The SDR Operations and Enablement Associate will manage the operational systems for the SDR team, ensuring effective execution, training, and performance calibration while maintaining high standards of follow-up discipline and pipeline hygiene.

Artificial Intelligence (AI)CRMMeeting SoftwareProductivity ToolsSaaS

Responsibilities

Run the weekly cadence for SDR execution: daily priorities, rotations, and focus blocks (dial-heavy vs follow-up-heavy)
Ensure execution readiness: lists are clean, prioritized, and ready before the team starts
Own onboarding and ongoing enablement: talk track updates by persona and seniority
Run weekly calibration: review call patterns and outcomes
Translate new positioning into SDR-ready material: scripts, one-liners, FAQs, and follow-up templates
Make sure follow-up isn’t random: consistent sequences for “not now,” “send info,” reschedules, no-shows, and stalled threads
Maintain guardrails: do-not-contact / do-not-touch lists where needed
Maintain clean targeting rules (geo, ICP fit, exclusions)
Improve classification accuracy (seniority, persona, titles) so outreach matches the buyer
Own contact hygiene basics that directly affect SDR output: phone-ready lists (validated numbers, deduped, prioritized)
Build and maintain dashboards that reflect real performance: connect → conversation → meeting booked
Publish a weekly snapshot: what changed, what improved, what needs attention next week
Run ops projects that compound output: dialing prioritization improvements, routing/ownership clarity fixes, tightening follow-up workflows, improving list readiness and reducing wasted rep time

Qualification

SDR OperationsSales EnablementData AnalysisProcess DesignCRM FamiliarityCommunication SkillsTraining SkillsTeam CollaborationDetail-OrientedProblem Solving

Required

1–3 years in SDR Ops, GTM Ops, Growth Ops, RevOps, Enablement, or sales execution roles (startup experience is a plus)
Comfort working directly with SDRs in a high-cadence environment
Strong communicator: you can train, coach, and enforce standards without being heavy-handed
Process-minded and detail-oriented: you can design workflows that reps actually follow
Data-literate: you can diagnose performance issues and translate them into fixes

Preferred

Experience enabling outbound to RevOps, Sales, Enablement, CS, and leadership personas
Experience running call reviews / weekly calibration
Familiarity with common outbound tooling (CRM, dialer, sequencing, list tools)
Basic automation instincts (simple QA checks, routing rules, lightweight workflows)

Company

Oliv AI

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Oliv AI provides deal intelligence solutions for sales teams and managers.

Funding

Current Stage
Early Stage
Total Funding
$5.2M
Key Investors
Foundation CapitalSpider Capital
2023-02-07Seed· $4M
2018-10-01Seed· $1.2M

Leadership Team

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Ishan Chhabra
Chief Executive Officer
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Company data provided by crunchbase