Tailor · 5 months ago
Forward-Deployed Product Manager
United States
Full-time
Remote
Senior Level
$130K/yr - $170K/yr
6+ years expTailor is a pioneer in Headless ERP technology, empowering companies to build internal workflows that adapt to their unique needs. The Forward-Deployed Product Manager will serve as a key bridge between clients and internal teams, focusing on gathering requirements, managing client relationships, and shaping the product roadmap.
ConsultingInformation TechnologySoftware
Responsibilities
Gather and Clarify Requirements
Work directly with clients to understand business needs and pain points
Translate those needs into clear, prioritized requirements for engineers
Own the Client Relationship
Act as the main point of contact for client-facing conversations during onboarding, scoping, and delivery
Proactively manage expectations, timelines, and feedback loops
Support Internal Teams
Provide context and clarity to engineers to help ensure smooth delivery. Ensure alignment between what was requested, what’s being built, and what’s being shipped
Build Repeatable Patterns
Identify recurring client needs and help formalize templates, docs, or processes to streamline future deployments
Help improve internal handoff flows, requirement intake, and communication patterns
Shape the Product Roadmap
Distill recurring customer insights into strategic themes, prioritized high-impact features, and propose data-driven roadmap that advances Tailor’s vision
Qualification
Required
6+ years of experience
2+ years in a Software Company
Relevant experience in a SaaS, ERP, or composable software environment is preferred, especially with an understanding of modular solutions, low-code platforms, or customer-centric software deployments
5+ years in product management, solutions, customer success, or consulting roles with strong client interaction
Proven ability to engage with both technical and non-technical stakeholders
Experience managing customer relationships, translating business needs into actionable product requirements, and facilitating customer-driven product changes
Exceptional communication skills — you can make complex things sound simple and actionable
Organized, structured thinker who can reduce ambiguity
Technically fluent enough to collaborate with engineers and ask the right questions
Based in or willing to be frequently present in Los Angeles. ~20% travel
Preferred
Experience with ERP, internal tools, or operational SaaS products
Familiarity with APIs, data workflows, or developer platforms
Consulting or customer onboarding background
Comfortable supporting multiple stakeholders and balancing competing priorities
Benefits
Health
Dental
Vision
Flexible PTO
And more
Company
Tailor
Tailor is a no-code headless ERP platform helping retail businesses unify tools, marketplaces, and teams on one system.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$41.3MKey Investors
ANRIGlobal Brain Corporation
2025-11-20Series A· $15M
2025-05-20Series A· $22M
2022-09-05Seed· $4.3M
Recent News
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