The Custom Group of Companies · 18 hours ago
Assistant Vice President, Infrastructure Engineering & Support
The Custom Group of Companies is seeking an Assistant Vice President for Infrastructure Engineering & Support to optimize network and datacentre infrastructure. The role involves monitoring network alerts, performing operational tasks, and driving process improvements while collaborating with engineering teams and managed service providers.
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Responsibilities
Proficiency in configuring, maintaining, and troubleshooting enterprise, data center & cloud network architecture
Perform day-to-day operation tasks that require solving operations tickets by troubleshooting any connectivity issues
Adhere to strict change management process to deploy firewall rule change requests, scheduled firmware upgrades and other network build, changes, or maintenance activities
Participate in alert monitoring of the network infrastructure using SolarWinds, and monthly on-call rotation
Act as the primary contact for network incidents, perform diagnostics, and collaborate with L3 Engineering, other cross-functional teams and vendors for resolution and RCA
Develop and maintain operational documentation, including runbooks, network diagrams, and configuration records
Contribute to team KT sessions to brainstorm ideas, to foster an environment of team growth and help achieve operational excellence
Use troubleshooting tools and CLI commands to resolve operational issues
Qualification
Required
Possess exceptional technical problem-solving skills in high-pressure scenarios, combined with strong collaboration and communication abilities
Solid knowledge of traditional LAN/WAN technologies including routing protocols, route redistribution, manipulation, and filtering, L2 loop avoidance, as well as datacenter clos fabric using spine-leaf architecture (Cisco ACI)
Proven experience with deploying and troubleshooting issues related to WLAN, in a centralized (controller) as well as cloud-based model
In-depth experience of working in a multi-vendor firewall environment (Checkpoint, ASA, Fortinet), that involves implementing & troubleshooting firewall rule changes, NAT & VPN in a segmented network with multiple layers of firewalls
Good knowledge of cloud networking (AWS and Azure) components, including VPC design and hybrid connectivity
Familiarity with SaaS-based security and SASE architecture, Zero Trust principles
Familiarity with monitoring tools like SolarWinds and Dynatrace
Familiarity working with ServiceNow or other ticketing systems
Proficiency in creating technical documents, runbooks, and network diagrams
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
Extensive knowledge of configuring and troubleshooting multi-vendor firewalls (Firepower, ASA & Checkpoint) that leverage management tools for rule deployment, network segmentation in a multi-context/multi-zone firewall environment, IPS, encryption techniques (IPSEC, MACsec), VPN (Site-to-Site) NAC (Cisco Client) and access security appliance (RSA)
Routing & Switching, including routing protocols (OSPF & BGP), PBR, MPLS, VPN, SDWAN, STP, ACL, advanced L2/L3 switching technologies and QoS
Hybrid connectivity into AWS VPCs using various options (AWS Direct Connect, DX Gateway, NAT Gateway, Transit Gateway and VPN), manage cloud security options using security groups
Spine and Leaf architecture, VxLAN fabric (Cisco ACI deployment) and other datacenter technologies (Cisco NX-OS, RSA appliance & NetScaler)
Centralized and cloud-based WLAN solutions
SolarWinds for alert monitoring
Using firewall packet capture, CLI commands and other methodologies, tools like Dynatrace
Preferred
Prior experience of working in an NOC environment would be a plus
Any experience with Meraki solutions would be preferred
Preferred certifications: Cisco CCNA/CCNP/CCIE, AWS Advanced Networking, Fortinet NSE, Checkpoint CCSA/CCSE
Company
The Custom Group of Companies
For over 30 years, The Custom Group of Companies has been a leader in the recruitment industry, providing temporary/consulting, direct hire, and executive search services throughout New York.