ServiceMaster Services · 6 days ago
Event Manager - Norfolk, VA
Norfolk, VA
Full-time
Onsite
Mid, Senior Level
2+ years expServiceMaster Services has been proudly serving Virginia since 1974 and is the go-to provider of daily janitorial services. They are seeking an Event Manager responsible for planning, coordinating, staffing, and executing cleaning operations for special events while ensuring safety, quality, and customer satisfaction.
Facilities Services
Responsibilities
Event Planning & Scheduling
Collaborate with venue management on event calendars, scopes, priorities, and turnaround requirements
Build staffing plans and shift schedules based on projected cleaning needs, square footage, attendee count, and service standards
Coordinate post-event recaps with venue stakeholders
On-Site Leadership & Execution
Supervise on-site cleaning teams during post-event operations
Provide clear direction and delegation to ensure timely completion of tasks
Monitor work quality, safety compliance, and overall service performance
Workforce Management
Conduct team briefings to review expectations, equipment, and safety procedures
Interview and train employees on proper cleaning standards, equipment use, and venue-specific protocols
Equipment & Supply Coordination
Ensure proper staging and deployment of cleaning equipment (scrubbers, Kaivac units, extractors, wet/dry vacs, etc.)
Manage inventory, chemicals, PPE, and consumables required for event turnaround
Reporting & Client Communication
Provide recap summaries and improvement recommendations
Address client feedback promptly and professionally
Qualification
Required
2-5+ years of experience in operations, venue management, janitorial services, or related leadership roles
Demonstrated ability to manage diverse teams in fast-paced, time-sensitive environments
Strong communication, problem-solving, and decision-making skills
Ability to work irregular hours, including evenings, weekends, and holidays based on event schedules. Schedule varies
Must live on the Virginia Beach side of HRBT
Preferred
Bilingual (English/Spanish) a plus but not required
Benefits
Competitive salary
Healthcare benefits
Paid time off and holiday pay
Professional development and advancement opportunities
Company
ServiceMaster Services
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase