Nutanix Indonesia · 3 days ago
Subscription Account Manager
Durham, NC
Full-time
Hybrid
Mid Level
$79K/yr - $157K/yr
4+ years expNutanix is a company that embodies a collaborative and dynamic work culture, and they are seeking a Subscription Account Manager to join their team. The role focuses on delivering exceptional customer service, improving retention, and driving revenue growth through effective account management.
Information Technology & Services
Responsibilities
Deliver exceptional account management and improve customer retention and subscription renewals
Advise customers on maximizing the value of Nutanix solutions
Work closely with regional sales organization and Renewal Quote Representatives to maximize renewal revenue and rate
Collaborate with Field Sales Account Managers and Systems Engineers to focus on adoption and utilization of portfolio
Develop strong relationships with customers and drive the design of tailored optimization plans
Maintain consistent client-facing activities to increase product adoption and deliver value
Present business reviews and drive customer conversations surrounding adoption and license expiration
Develop strategic long-term plans with customers and manage adoption and implementation
Coordinate resolution of post-sale implementation issues with Engineering and Services team
Qualification
Required
4-6 years of software sales and customer adoption experience
Experience working with channel partners, VARs, and distributors
Demonstrated understanding of IT procurement processes, financing solutions, and customer budget workflows
Successful track record with renewal and recurring revenue model
Ability to connect customers' business objectives with technology solutions
Strong communication, prioritization, and time management skills
Bachelor's degree or equivalent
Ability to drive customer success and improvement
Collaborative and strategic mindset
Preferred
Knowledge of virtualization, storage, servers, Cloud, and networking preferred
Benefits
Sign-on bonus
Restricted stock units
Discretionary awards
Full range of medical, financial, and/or other benefits
401(k) eligibility
Various paid time off benefits
Vacation
Sick time
Parental leave
Company
Nutanix Indonesia
All Together Now
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase