TrueCommerce · 1 day ago
Principal, AI and Automation
Austin, TX
Full-time
Onsite
Senior Level, Lead/Staff
7+ years expTrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. The Principal, AI and Automation will accelerate the development and adoption of AI and Gen AI solutions, prioritizing initiatives that enhance workflow efficiency and customer experience.
E-CommerceE-Commerce PlatformsMarketplaceRetail TechnologySoftware
No H1B
Responsibilities
Establish the company’s AI roadmap — prioritizing initiatives that enhance workflow efficiency, data intelligence, and customer experience
Stand up an Automation Center of Excellence through building a scalable foundation for centralized, AI-driven automation and workflow optimization—driving consistency, speed, and measurable value
Champion adoption by training internal teams and promoting best practices for responsible and effective AI usage across the organization
Evaluate emerging technologies in AI, LLMs, cloud-native architecture, platform design, and applied ML to continuously evolve our automation strategy and toolset
Build the technical and operational backbone for applied AI solutions
Architect, develop, and deploy AI models, agents, and automation workflows across internal systems and customer-facing products
Establish reusable frameworks, APIs, and pipelines to enable scalable and efficient AI delivery
Apply AI/ML to core processes such as SDLC (e.g., AI copilots, test automation), EDI transaction optimization, and ERP integration
Partner with Product and Engineering teams to ensure seamless integration of AI capabilities into the broader platform ecosystem
Translate AI investments into measurable outcomes
Identify and prioritize high-ROI and AI opportunities, building business cases and success metrics for each
Collaborate across teams to measure adoption and continuous improvement post-deployment
Qualification
Required
7+ years in AI engineering, machine learning, or automation. (SaaS, ERP, or supply chain technology environments preferred)
Bachelor's degree required (Master's preferred) in Computer Science, AI, Data Science, or related field
Some travel may be involved - up to 20%
Experience defining, executing, and scaling AI strategies across complex global organizations from the ground up
Previous success in accelerating software delivery with AI-augmented SDLC: implementation tools and automated testing frameworks to improve development velocity and quality
Exposure to AI use cases across multiple domains (e.g., customer onboarding, customer support, operations)
Familiarity with LLMs, generative AI, and prompt engineering
Strong programming in Python (additional experience with Java, C++, or similar is a plus)
Hands-on expertise with AI/ML frameworks (TensorFlow, PyTorch, Scikit-learn)
Proven experience deploying models via APIs, Docker, Kubernetes, and cloud-native ML platforms (AWS SageMaker, Azure ML, or GCP Vertex AI)
Solid understanding of MLOps, data engineering, and software architecture principles
Strategic, innovative, and curious — with a passion for driving measurable business outcomes through technology
Exceptional communication, influence, and problem-solving abilities. Able to translate technical concepts into business impact
Company
TrueCommerce
Digital Commerce Platform, B2B eCommerce, PIM, Marketplace Integration, EDI, eInvoicing
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Glass
CEO
Lee Kimball
Chief Product Officer
Recent News
Company data provided by crunchbase