Commercial Customer Service Representative jobs in United States
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Piton Insurance Group & Financial Services · 1 day ago

Commercial Customer Service Representative

Piton Insurance Group & Financial Services is seeking a Commercial Customer Service Representative for a full-time hybrid role. The primary responsibilities include providing exceptional customer service, managing insurance accounts, addressing inquiries, and maintaining strong client relationships while collaborating with the sales team.

ConsultingInsuranceLife InsuranceRetirement
Hiring Manager
Chuck Peterson, CIC, CPIA
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Responsibilities

Providing exceptional customer service to clients
Managing insurance accounts
Addressing customer inquiries
Resolving issues
Maintaining strong client relationships
Working closely with the sales team to identify and address client needs effectively

Qualification

Customer Service skillsInsurance knowledgeAccount ManagementCRM tools proficiencyCommunication skills

Required

Customer Service skills to address client inquiries, provide support, and resolve concerns professionally
Insurance knowledge to understand policies, coverage options, and industry standards
Strong Communication skills, both written and verbal, for effective client interactions and collaboration with team members
Account Management and Sales skills to build and maintain relationships with clients and support company growth
Ability to work in a hybrid environment, combining on-site and work-from-home responsibilities

Preferred

Proficiency in computer systems and CRM tools
Previous experience in an insurance or service-focused role
Bachelor's degree or equivalent experience

Company

Piton Insurance Group & Financial Services

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Piton Insurance Group provides auto insurance, homeowners and life insurance, business/commercial insurance, retirement planning, etc.

Funding

Current Stage
Early Stage
Company data provided by crunchbase