Wipro · 12 hours ago
Technical Writer
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$60K/yr - $135K/yr
5+ years expWipro is an end-to-end digital transformation partner, and they are seeking a Technical Writer to document IT operational processes and create high-quality technical documentation. The role involves collaborating with IT stakeholders and ensuring alignment with operational standards while leveraging tools to enhance documentation quality.
ConsultingInformation ServicesInformation TechnologySoftware
Responsibilities
Document end-to-end IT operational processes, including change management, escalation procedures, and communication matrices
Develop detailed process flows using Visio or equivalent tools
Consolidate best practices and governance requirements into clear, actionable documentation
Produce high-quality technical writing tailored for IT operations teams
Design reusable templates for project governance aligned with bank standards
Create and maintain a centralized repository of operational process documentation
Collaborate with IT stakeholders and cross-functional partners to validate and align processes with operational standards
Ensure documentation aligns with SDLC phases and supports Agile delivery models
Capture and formalize Change Management (CAB) procedures and governance
Leverage tools like Microsoft Copilot to enhance documentation quality and efficiency
Qualification
Required
Minimum 5 years of experience as a Technical Writer or Technical Business Analyst within IT operations
Strong ability to map, analyze, and document complex IT processes
Proficiency with Visio or similar process documentation tools
Excellent technical writing and communication skills
Familiarity with SDLC, Agile methodologies, and Change Advisory Board (CAB) processes
Experience using Copilot or similar AI-powered productivity tools
Ability to work effectively in a hybrid Boston-based environment
Preferred
Experience in process uplift, data quality initiatives, or IT governance is preferred
Benefits
Full range of medical and dental benefits options
Disability insurance
Paid time off (inclusive of sick leave)
Other paid and unpaid leave options
Company
Wipro
Wipro is a technology services and consulting company focused on building solutions that address clients’ digital transformation needs.
10001+ employees
H1B Sponsorship
Wipro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2251)
2024 (2251)
2023 (2845)
2022 (2422)
2021 (2837)
2020 (2468)
Funding
Current Stage
Public CompanyTotal Funding
$2.29BKey Investors
Hasham TradersPremji InvestSociete Generale
2025-06-09Post Ipo Secondary· $590.71M
2024-11-08Post Ipo Secondary· $563.71M
2022-11-22Post Ipo Secondary· $31.65M
Leadership Team
Omkar Nisal
CEO, Europe and Member of Wipro Executive Board
Srini Pallia
CEO and Managing Director
Recent News
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