Tailored Management · 17 hours ago
Client Service Analyst
Tampa, FL
Full-time
Hybrid
Entry, Mid Level
$0/hr - $20/hr
2+ years expTailored Management is a company seeking a Client Service Analyst to provide day-to-day administrative service support for multiple Small Market clients. The role focuses on understanding customer needs and delivering exceptional service experiences while managing client relationships.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Responds to client requests and leads projects, provides clients with alternative solutions to requests and can identify possible plan design alternatives, acts as a liaison between the client and internal client teams
Responsible for providing exceptional customer service thru ongoing customer delivery and client satisfaction
Coordinates and facilitates client meetings, conference call, and prepares materials, agendas and presentations, leads client account audits and strategic planning process
Serves as a key resource and may serve as a subject matter expert to Customer Unit and Small Market accounts
Firm knowledge of client’s group products, services and systems and ability to apply analytical skills to the interaction of these products, services and systems
Qualification
Required
2+ years of equivalent experience within the insurance space
Excellent organizational, interpersonal, and communication skills, both written and verbal
Ability to work autonomously, effectively handles multiple tasks, prioritize deadlines appropriately and remain flexible
General understanding of U.S. economy and employee benefits industry
Proficient with Microsoft Office software
Self-motivated to learn more about the business and is proactive in personal development
Preferred
Experience with products such as Dental, Disability and Life products
Ability to work autonomously; effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible
Ability to balance client expectations with Client capabilities
Project management skills including problem solving, attention to detail, analytical thinking and decisiveness
Benefits
Paid weekly
Health, dental + vision insurance available!
Company
Tailored Management
Tailored Management is a staffing and recruiting company that offers information technology staffing and recruitment services.
501-1000 employees
H1B Sponsorship
Tailored Management has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Jeff Anderson
Managing Partner & Client Relations Executive
Savannah Deskins
Manager, Administration & Office of the CEO
Company data provided by crunchbase