Compliance Customer Success Manager jobs in United States
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Dili · 5 months ago

Compliance Customer Success Manager

Dili is a fast-growing YC-backed startup using AI to simplify complex labor compliance processes. They are seeking a proactive, detail-oriented Account Manager to help clients manage onboarding and usage of their AI-powered platform, focusing on compliance documentation and risk management.

AnalyticsApplication Performance ManagementArtificial Intelligence (AI)Big Data

Responsibilities

Serve as the primary client contact, clearly communicating compliance processes and requirements
Manage key activities, including coordinating payroll documentation collection from subcontractors to ensure successful audits
Utilize our AI-driven platform to track compliance documentation, monitor client progress, and generate accurate reports for internal and external stakeholders
Identify potential compliance risks proactively and collaborate with our internal team to address them effectively
Provide thoughtful feedback to enhance platform functionality and user experience

Qualification

Client-facing experienceMultitasking skillsOrganizational skillsCommunication skillsAdaptable learnerDavis-Bacon Act knowledgeLabor compliance understandingProject management

Required

2+ years of experience in detail-oriented, client-facing roles
Strong organizational, communication, and multitasking skills
An adaptable learner comfortable quickly mastering new software tools
Highly dependable and capable of independently managing multiple projects

Preferred

Familiarity with the Davis-Bacon Act (prevailing wage)
Understanding of labor compliance processes, construction, and other physical industries

Benefits

Competitive salary and meaningful equity
Flexible, remote-friendly work environment
Career growth opportunities including potential leadership roles

Company

Dili

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Dili is an AI-powered data room platform that offers automated data visualization, and financial analysis of capital markets deals.

Funding

Current Stage
Early Stage
Total Funding
$3.73M
2024-02-19Seed· $3.6M
2023-06-01Pre Seed· $0.12M

Leadership Team

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Stephanie Song
Co-Founder, CEO
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Brian Fernandez
Co-Founder, CTO
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Company data provided by crunchbase