Pyramid Consulting, Inc · 5 hours ago
Support Operations Analyst IV
Mountain View, CA
Full-time
Onsite
Mid Level
$60/hr - $66.98/hrPyramid Consulting, Inc. is a leading Technology Industry company seeking a Support Operations Analyst IV for a 6-month contract opportunity in Mountain View, CA. The role involves owning Expert commission payouts, including dispute resolution and performance analytics, while delivering exceptional results and fostering development within the team.
ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency
Responsibilities
Deliver exceptional results so others can count on you
Develop yourself and others to do the best work of our lives
Be boundary-less in our thinking and actions
This role will be an Operations Analyst who is responsible for owning the Expert commission Payouts, including dispute resolution, and performance analytics
Qualification
Required
Compensation
Qlikview
Ability to be a self-starter and work independently
Ability to work across the larger commission team
Problem solving and research skills
Reviewing patterns
Detail oriented
Advanced Excel skills
Time management and prioritization
Little to no assistance required in presenting/communicating analytics
Able to summarize the analytic at a higher level in a simple/digestible manner
Quickbase
Salesforce
Understanding commission
Understanding legal policy and procedures/enforcing
Understanding products and services
Able to have a strong presence through all layers of the organization (i.e. 360)
Advocate for the agents and able to interpret the requests that are coming into the team and balance priorities
Backbone for 'team'
Choose what we will and will not do
Be transparent with your logic and judgment
Be direct and respectful
Benefits
Health insurance (medical, dental, vision)
401(k) plan
Paid sick leave (depending on work location)
Company
Pyramid Consulting, Inc
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.
Founded in 1996
5001-10000 employees
H1B Sponsorship
Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (178)
2024 (112)
2023 (95)
2022 (62)
2021 (50)
2020 (117)
Funding
Current Stage
Late StageLeadership Team
Ramesh Maturu
President and Co-Founder
Manish Kaushik
Chief Financial Officer
Recent News
2025-08-18
Company data provided by crunchbase