ALO · 9 hours ago
Manager, Software Engineering - Retail Systems (Omni)
San Ramon, California, United States
Full-time
Onsite
Senior Level, Lead/Staff
$188K/yr - $235K/yr
9+ years expAlo Yoga is seeking an experienced Engineering Manager to lead their Retail Systems engineering team. This role involves owning the technical vision and delivery of systems that support store operations and omnichannel retail experiences, while collaborating with various internal teams and external vendors.
ApparelFashionTextiles
Responsibilities
Lead, grow, and coach a team of engineers (ICs and senior engineers), fostering a high-performance, ownership-first culture
Recruit, retain, and mentor strong engineering talent; run performance reviews and career development plans
Promote engineering excellence, accountability, and continuous learning across the team
Own the Retail Systems technical roadmap and delivery, aligning priorities with business, store operations, and omnichannel goals
Translate complex business and operational requirements into scalable, reliable, and maintainable technical solutions
Provide architectural and technical leadership for store-facing systems including POS, inventory receiving, and omnichannel order fulfillment (ship-from-store, BOPIS, returns, cancellations)
Deep dive into technology requirements for store launches and expansions, including localization, regional compliance, taxation, and operational readiness where applicable
Own technical readiness for store launches, including go-live planning, cutover execution, launch checklists, and post-launch hypercare
Support date-driven store launches, including after-hours or weekend cutovers when required
Partner closely with Retail Operations, ERP, Franchise Management, Store Operations, Product, and Finance
Collaborate directly with store managers and store teams to understand operational pain points and deliver pragmatic, easy-to-adopt technology solutions
Ensure systems work effectively in physical retail environments, including POS systems, store hardware, peripherals, and unreliable network conditions
Partner with Operations to support training, rollout communication, and adoption of new store-facing tools
Evaluate, RFP, and select external vendors and technology partners that meet both current and future retail requirements
Own technical relationships with third-party vendors, including reliability, SLAs, performance, and risk management
Assess vendor lock-in risks and ensure systems are designed with resiliency and exit strategies
Establish and monitor service-level objectives (SLOs/SLAs); reduce order failures and improve MTTR
Oversee monitoring, alerting, and observability across retail systems using tools such as Splunk and New Relic
Own on-call rotations, incident management, postmortems, and continuous improvement initiatives
Plan and execute for peak retail events (promotions, holidays, major launches) and enforce change discipline during critical retail windows
Drive best practices for testing, CI/CD, release management, and infrastructure-as-code
Ensure accuracy, auditability, and reconciliation of inventory, order, and financial data across store systems, ERP, and order platforms
Maintain strong security, access controls, and compliance standards for systems used in physically accessible store environments
Manage technical debt while ensuring platform stability, security, and compliance
Qualification
Required
9+ years of software engineering experience, with 2+ years in an Engineering Manager or people-manager role
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Strong domain experience in Retail systems, store operations, and omnichannel commerce
Experience delivering and operating store-facing systems such as POS, inventory receiving, and order fulfillment
Experience integrating with ERP, OMS, loyalty platforms, POS systems, and third-party vendors
Strong understanding of distributed systems, event-driven architecture, idempotency, retries, eventual consistency, and transactional patterns
Hands-on architectural experience with microservices using REST/gRPC APIs
Experience with relational databases and appropriate use of NoSQL systems (e.g., Oracle, MySQL, DynamoDB)
Familiarity with event-streaming platforms such as Kafka
Proven ownership of system reliability, monitoring, alerting, and operational metrics
Experience with observability and alerting tools such as Splunk and New Relic
Experience shipping software in cloud environments (AWS, GCP, or Azure) and container orchestration (Kubernetes)
Working knowledge of modern engineering stacks (Java/Spring, Node.js, Python) and CI/CD tooling
Understanding of payment processing, settlement, taxation, and retail compliance considerations
Experience with omnichannel retail workflows including store fulfillment, ship-from-store, buy-online-pick-up-in-store (BOPIS), split shipments, cancellations, and returns
Demonstrated ability to hire, develop, and retain high-performing engineering teams
Strong ownership mindset with accountability for customer, store, and business outcomes
Data-driven decision maker with a bias for action and pragmatic engineering judgment
Excellent cross-functional communication and stakeholder management skills, including presenting to senior leadership
Collaborative, empathetic leader with strong conflict-resolution skills
Comfortable operating in fast-paced, imperfect retail environments where store impact and customer experience are paramount
Benefits
Performance bonuses
Long term incentives
A PTO policy
Many other progressive benefits
Company
ALO
We are ALO.
501-1000 employees
H1B Sponsorship
ALO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (22)
2024 (3)
2023 (4)
2022 (4)
Funding
Current Stage
Late StageLeadership Team
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Recent News
2026-01-16
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