Zuma ⚡ · 5 months ago
Head of Product Design
San Francisco, CA, US
Full-time
Hybrid
Director/Executive
$180K/yr - $200K/yr
6+ years expZuma is on a mission to transform the way people find homes through innovative technology in the real estate market. As the Head of Product Design, you will lead the design strategy and user experience across the platform, collaborating with executives to redefine customer-business interactions and shape the future of agentic AI in property management.
Artificial Intelligence (AI)Natural Language ProcessingProperty ManagementSaaSSoftware
Responsibilities
Collaborate at the highest levels of the company as a member of the executive team, you'll work side-by-side with the founders to define product strategy and business direction
Design for multiple personas across a layered ecosystem: from corporate operators and regional managers to on-site leasing teams and the renters themselves. Each of these users has distinct needs, contexts, and interaction styles and your designs will need to respect and unify them
Drive user-centric thinking across the company, bringing a high-craft, systems-oriented approach to how we understand problems, experiment with solutions, and continuously raise the bar for simplicity, elegance, and usefulness
Define new interaction patterns for a world where users collaborate with AI, not just click through forms. You'll invent UI for things like intelligent agents, task orchestration, and real-time performance feedback, all grounded in trust, transparency, and efficiency
Bring coherence to the Zuma experience, ensuring that whether a user is viewing a KPI dashboard, replying to a resident, configuring an AI workflow, or triaging alerts, they’re operating within a beautifully unified system
Scale the design function from its early roots into a high-performing team, building the standards, rituals, and mentorship that shape a durable culture of product craftsmanship
Qualification
Required
10+ years of experience designing and leading products with exceptional UX at early-stage or high-growth companies
Track record of executive partnership you've sat at the table with product, engineering, and business leaders to shape bold product bets
Deep experience designing complex platforms or tools, ideally for operations-heavy domains (e.g., enterprise SaaS, ops systems, AI interfaces)
A belief in the power of agentic AI, and you're excited to pioneer new design paradigms for intelligent, autonomous systems
First-principles thinker with a high bar for craft, your design work reflects creativity, clarity, and restraint
Obsessed with human psychology, you study what makes people tick, what motivates them, what builds trust, and how to turn tools into emotionally resonant experiences
You build with love and care and you see each pixel, interaction, and microcopy as an opportunity to express empathy and respect for the user
You have high emotional intelligence, you know how to read the needs behind the ask, how to bring people along, and how to balance intuition with evidence
Strong product instincts and systems thinking, you connect user needs with platform logic and business outcomes
Comfortable navigating ambiguity, legacy workflows, and rapid iteration in a fast-moving startup environment
Company
Zuma ⚡
Kelsey by Zuma is the AI leasing assistant built for the multifamily resident lifecycle.
11-50 employees
H1B Sponsorship
Zuma ⚡ has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Early StageTotal Funding
$17.2MKey Investors
Andreessen Horowitz
2024-02-02Series A· $10M
2023-01-01Series Unknown
2021-11-19Seed· $6.7M
Leadership Team
Shiv Gettu
Co-founder & CEO
Kendrick Bradley
Co-founder & Chief Product Officer
Recent News
2026-01-23
2025-12-13
2025-06-03
Company data provided by crunchbase