Alura Workforce Solutions · 2 weeks ago
Vice President, Information Systems 26-00004
Westminster, CA
Full-time
Onsite
Lead/Staff, Director/Executive
$140K/yr - $165K/yr
5+ years expAlura Workforce Solutions is seeking a hands-on IT leader for the position of Vice President, Information Systems. The VP will oversee information security, IT service management, networking, and systems administration while leading a major core system conversion for the credit union, aligning IT functions with the strategic goals of senior leadership and the Board of Directors.
AccountingRecruitingStaffing Agency
Responsibilities
Lead day-to-day IT operations across security, help desk/ITSM, infrastructure, networking, and systems administration
Support the organization’s core system conversion efforts by partnering with internal stakeholders and vendors on system planning, readiness, and operational impacts
Participate in core system configuration activities as needed, including supporting setup of tables, parameters, and related operational components in coordination with the project team
Improve IT service delivery by enhancing ticket workflows, resolution times, performance metrics, and end-user satisfaction
Implement and continuously optimize ITIL practices (incident, problem, change, and asset management)
Develop, maintain, and document IT policies, standards, and procedures, ensuring clear written communication and adoption across the organization
Support and expand an employee information security awareness program
Ensure infrastructure is reliable, scalable, and secure, with strong uptime and performance
Oversee end-user hardware/software deployment, maintenance, and lifecycle management
Manage vendors and service providers, including performance, escalations, renewals, and coordination with hosted/cloud service partners
Advise senior leadership on information security and IT operational risks, priorities, and recommendations
Maintain Business Continuity and Disaster Recovery plans, ensuring they are current and tested at least annually
Ensure backup systems and procedures are maintained and recoverable when needed
Partner cross-functionally to modernize tools and systems that support business needs
Support IT budgeting, forecasting, and short- and long-term technology planning
Drive continuous improvement initiatives to increase efficiency and reduce friction for end users
Stay current on emerging technologies and recommend solutions that improve security and operational effectiveness
Lead and develop a high-performing IT team through coaching, support, and change management
Qualification
Required
Bachelor's degree in computer science or related field, or equivalent certifications and/or experience
5+ years of IT management experience
Strong hands-on understanding of: Information security, IT help desk / IT operations, Networking and infrastructure, Systems administration
Working knowledge of IT Service Management (ITSM) and ITIL
Excellent written and verbal communication skills, including the ability to create clear policies and procedures
Hands-on experience with the Corelation (KeyStone) or Symitar credit union core system
Experience supporting core conversions or major enterprise system implementations
Experience with Microsoft Azure and Microsoft 365 (M365) environments
Preferred
Financial institution experience preferred
Experience working with Westcom Resources Group (WRG) or similar hosted/core service providers
Benefits
Rare employer-funded defined benefit pension
Pension plus 401(k)/Roth(k) retirement stack
$0 employee-only medical premiums (100% employer paid)
Strong family healthcare, plus $0 vision and fully paid dental
Employer-paid life, AD&D (up to $500K), STD, and LTD
Company
Alura Workforce Solutions
Alura Workforce Solutions provides payroll, staffing, recruitment, employment and workforce management services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Brian Burroughs
President, Managing Partner
Company data provided by crunchbase