Reid Health · 15 hours ago
Lab Support Assistant
Richmond, IN
Part-time
Onsite
Entry Level
1+ years expReid Health is seeking a Lab Support Assistant to serve as a liaison between customers and laboratory personnel. The role involves performing clerical tasks, processing specimens, and assisting laboratory staff while ensuring compliance with confidentiality and HIPAA regulations.
Health Care
Responsibilities
Acts as a liaison between inpatient, outpatient, and outreach customers and laboratory personnel by providing information and resolving service issues in a timely and courteous manner
Fills online orders for lab supplies for the outreach collection sites
Retrieves and processes specimens from the Outpatient Care Center and the pneumatic tubes
Checks in specimens from couriers and signs courier manifests
Remains proficient in Cerner information systems and Epic Cadence and Chart Review navigation. Maintains documentation as appropriate
Assists laboratory personnel in specimen add-ons, location, and storage
Assists with Health Fair registration, ordering, and processing
Assists with loading patient samples onto the automated line and/or transports to their appropriate benches for testing
Performs general clerical office work associated with laboratory operations including answering and transferring telephone calls, specimen logging and labeling, registration and order entry, report distribution, and report scanning into the medical record
Registers and processes Extended Care Facility (ECF) orders for non-Epic providers
Follows instructions, makes reasonable judgments, and uses resources to answer questions and problem solve while understanding limitations
Escalates issues and complaints promptly and appropriately to management
Adheres to confidentiality and HIPAA regulations
Qualification
Required
Minimum 1 year in a lab or healthcare-related clerical setting
Customer service skills
Excellent written and verbal communication skills
Familiarity with telephone, computer, and office equipment
Familiarity with medical and/or laboratory terminology
Company
Reid Health
Reid Hospital is a not-for-profit 217-bed regional referral medical center serving east central Indiana and west central Ohio.
1001-5000 employees
H1B Sponsorship
Reid Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Craig Kinyon
President/CEO
Christopher Knight
CFO
Recent News
HealthCareIT News
2025-05-04
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