ConceiveAbilities · 1 week ago
Client Development Senior Manager
United States
Full-time
Remote
Senior Level
5+ years expConceiveAbilities is the premier gestational surrogacy and egg donation agency in the United States and worldwide. The Client Development Senior Manager plays a crucial role in the Growth team, acting as both a sales leader and individual contributor, while supporting the VP of Growth in strategy and team management to drive scalable growth and enhance the client experience.
Health CareHospitalMedical
Responsibilities
Partner with the CDS team in achieving specific growth targets, and expanding market share, through day-to-day performance tracking, identification of gaps and opportunities, and execution support
Coach CDS team members on outreach quality, consultative sales skills, objection handling, follow-up quality, and conversion actions
Reinforce a high-performance sales culture through consistent team rhythms (workshops, pipeline reviews, call coaching, and best practice sharing)
Identify skill gaps and create micro-training moments to improve team consistency and outcomes
Support the CDS team in rolling out new Growth initiatives (e.g., process changes, messaging updates, sales plays, tools, funnel experiments)
Continuously evaluate funnel performance and refine team workflows that improve effectiveness and conversion
Plan and host educational webinars, community meetings, and in-person events to further inform Intended Parents of our value proposition and deliver a strong brand experience
Represent the company at industry events, conferences, and customer meetings as needed
Develop new and creative ways to strengthen ConceiveAbilities’ lead portfolio
Collaborate with Sales Enablement to ensure collateral and tools are on-point and up-to-date
Manage a limited portfolio of leads and consultations, converting prospective Intended Parents into clients
Deliver a thoughtful, empathetic, and high-integrity consultative sales experience
Ensure excellent follow-through, responsiveness and CRM hygiene, modeling the behaviors expected across the CDS team
Qualification
Required
5+ years of direct sales experience in a quota carrying/closing role & management experience
Experience driving growth in a service or B2C environment
Fluency with a wide array of sales and marketing tools
Experience with digital and CRM work environments, specifically Salesforce and Google Workspace
Previous experience within the fertility or surrogacy market a plus
Strong drive to consistently meet and exceed performance goals
Deep curiosity about Intended Parents, the competitive landscape, and the evolving fertility and surrogacy industry
Proven coaching capability with the ability to improve performance through clear feedback, accountability, and skill development
Comfortable operating in a fast-paced, scaling environment with evolving priorities
Strong operational rigor with the ability to build, document, and continuously improve processes and team cadence
High emotional intelligence with strong professionalism, judgment, and discretion
Excellent written and verbal communication skills
Persistent and creative problem-solving skills with the ability to navigate obstacles and deliver strong outcomes
Benefits
Generous PTO
Remote-first culture, with participation in in-person Employee Events
Travel for Employee Events
Medical, dental, vision, short- and long-term disability, and life insurance
401(k) with matching contributions
FSAs
Continuing education allowance
The opportunity to make a difference and help build families
Company
ConceiveAbilities
ConceiveAbilities has professionally partnered with physicians and intended parents to help build families via third party reproduction.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Cathy Kenworthy
Chief Executive Officer
Jared Goldstein
Vice President of Strategic Partnerships
Recent News
2025-08-13
Company data provided by crunchbase