CNA+ · 5 hours ago
Network Administrator
CNA is an organization dedicated to the safety and security of our nation, and they are seeking a Network Administrator I to support their mission. The role involves troubleshooting and administering network and computer operations infrastructure while implementing network security procedures.
Education Management
Responsibilities
Network Troubleshooting: Takes ownership of escalated Help Desk issues related to network connectivity and security, working directly with the User Support Team to drive swift resolution. Engages senior Network Team members for guidance when needed to ensure problems are resolved efficiently and effectively
Network Operations: Actively monitors network printers, servers, and core infrastructure to detect failures, performance issues, and security concerns. Escalates irregularities to the appropriate teams, identifies root causes, and executes corrective actions. Manages network account administration, performs connectivity testing, and tracks the health of network services. Contributes to documenting changes and updates within the network environment
Data Center Operations: Oversees corporate data backup processes and verifies that recovery operations are accurate and complete. Executes secure destruction of electronic media in alignment with organizational security standards. Performs user account configuration and maintenance, supporting the ongoing operation of the MDS messaging system. Develops, maintains, and updates Data Center standard operating procedures to ensure consistent and compliant operations
Network Infrastructure: Supports the administration of LAN, WAN, and SAN environments. Contributes to researching, recommending, procuring, installing, analyzing, and maintaining both classified and unclassified network systems and components, including routers, switches, remote access solutions, servers, firewalls, and cabling. Collaborates with senior team members to deploy and evaluate network monitoring tools that generate logs and reports for troubleshooting, maintenance, and archival needs. Assists in administering core network services such as TCP/IP, DNS, DHCP, and VTP. Troubleshoots issues across a heterogeneous operating system environment, including Windows based systems
Network Security: Enforces controlled access to corporate LANs through DHCP reservations, port security configurations, and related security measures. Supports senior Network Administrators in auditing all network connected devices—including desktops, laptops, servers, and mobile hardware—to ensure full compliance with corporate security policies and procedures. Maintains up to date knowledge of the corporate IT security manual and applies established security policies across the environment. Demonstrates a strong understanding of VPN technologies, IDS/IPS systems, and Zero Trust security principles
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Computer Science, Management Information Systems, Engineering, or related field or equivalent combination of education and work experience
Minimum 2 years strong IT support experience including troubleshooting network hardware (network interface cards, hubs, network ports, cabling) and connectivity issues via the desktop (ipconfig, ping, telnet, ssh, etc.)
Foundational understanding of network equipment such as routers, switches, and firewalls with ability to work with core networking concepts including DHCP, DNS, subnet masking, and NAT
Ability to perform basic tasks in network operating systems like Cisco IOS, NX OS, and FortiOS, and support Windows and legacy environments
Ability to configure/harden desktop and server operating systems
Knowledge of patch management tools; ability to help connect and configure Cisco equipment
Must have ability to work collaboratively with team members with strong customer service skills
Interacts effectively with internal users and vendors; strong organizational skills with ability to write clear, concise, and accurate documentation
Ability to provide training; show initiative in learning new technologies
Good oral and written communications skills with ability to communicate clearly to both technical and non-technical audiences
Able to lift up to 50lbs (e.g. computer equipment), able to walk (to end user workstations) and bend (as needed to install or connect hardware)
Support after-hours maintenance when required
Ability to obtain and maintain top-secret security clearance
Preferred
Security+ certification highly preferred
Additional industry credentials—such as the Cisco Certified Network Associate (CCNA) and foundational knowledge of Zscaler preferred
Benefits
Health, dental, and vision insurance
Life and disability insurance
403(b) retirement plan with employer matching
Generous paid time off programs
Company
CNA+
O CNA é uma rede de ensino com mais de 50 anos de mercado que prepara crianças, jovens e adultos para as linguagens do presente e do futuro, seja em idiomas, robótica, programação, inteligência artificial, influência digital ou tecnologia.
Funding
Current Stage
Late StageCompany data provided by crunchbase