USAA · 6 days ago
Business Support Analyst Mid-Level - Reputation and Enablement
San Antonio, TX
Full-time
Onsite
Mid Level
$70K/yr - $134K/yr
4+ years expUSAA is dedicated to empowering its members to achieve financial security, and they are seeking a Mid-Level Business Support Analyst for their Reputation and Enablement Team. This role involves providing data analytics services to support business operations, conducting analysis for high-profile initiatives, and generating reports to aid decision-making.
BankingFinancial ServicesInsuranceVenture Capital
No H1B
Responsibilities
Provides moderately complex operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs
Validates information for moderately complex and interfaces with other departments to include presentations of documented findings, alternatives and recommended actions
Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services
Develops and maintains an understanding of overall moderately complex business functions
Gathers information for moderately complex processes, analyzes data and trends, identifies root causes, and develops work products
Reviews, validates, and/or analyzes reports that function as a control to existing processes
Assists with the documentation of new and revised departmental procedures
Develops and analyzes additional ad-hoc reports as needed by Management
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Qualification
Required
Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
4 years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations
Proficient knowledge of a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions
Knowledge of business operations and systems/business requirements processes
Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL
Preferred
Proven experience with predictive analytics
Proven experience with prescriptive analytics
Demonstrated experience with data management
US military experience through military service or a military spouse/domestic partner
Benefits
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays plus 16 paid volunteer hours
Various wellness programs
Career path planning and continuing education
Company
USAA
USAA is a financial services company.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Julie McPeak
SVP, General Counsel Insurance
Waqas Durrani
Senior Vice President, General Counsel - Enterprise Shared Services
Recent News
24-7 Press Release Newswire
2026-01-11
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