Bath Concepts Independent Dealers · 1 week ago
Experienced Call Center Team Lead - Springfield, NJ Location
Springfield, NJ
Full-time
Onsite
Mid LevelBath Concepts Independent Dealers is seeking a motivated and detail-oriented Team Lead to join their dynamic marketing team. The ideal candidate will support various marketing initiatives and contribute to the development and execution of marketing strategies while providing exceptional customer service.
Construction
Responsibilities
Managing a call team to arrange the sales team schedules, track succesful campaigns, keep crm updated with results for reporting
Assist in the creation and implementation of marketing campaigns across various channels including email and social media
Collaborate with the team to develop engaging clientele responses via phone, text and email
Provide exceptional customer service via phone, email and text to our prospective clients
Participate in generating innovative ideas for marketing initiatives
Qualification
Required
Managing a call team to arrange the sales team schedules, track successful campaigns, keep CRM updated with results for reporting
Assist in the creation and implementation of marketing campaigns across various channels including email and social media
Collaborate with the team to develop engaging clientele responses via phone, text and email
Provide exceptional customer service via phone, email and text to our prospective clients
Participate in generating innovative ideas for marketing initiatives
Customer service via phone is needed
Excellent research skills with attention to detail and ability to analyze data effectively
A proactive attitude with the ability to work independently as well as collaboratively within a team
Preferred
Previous experience or coursework in marketing, customer service, or a related field is preferred
Proficiency in or similar data entry management systems is desirable
Company
Bath Concepts Independent Dealers
Bath Concepts Independent Dealers offers customers an affordable, attractive, and custom-designed alternative to costly bathroom remodels.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase