Jay Group · 6 hours ago
Operations Administrative Coordinator
Lancaster, PA
Full-time
Onsite
Entry, Mid Level
2+ years expJay Group is an industry-leading provider of warehouse inventory management and ecommerce fulfillment services. They are seeking an Operations Administrative Coordinator to provide essential support for Operations and Client Services, ensuring smooth order flow and timely client service support.
E-CommerceStaffing Agency
Responsibilities
Print, collate, and distribute orders; monitor completion through WMS checks
Troubleshoot and resolve order issues; escalate complex problems appropriately
Maintain printer workflows and troubleshoot basic device issues
Upload and manually enter orders; set up/edit item masters
Generate and distribute status and performance reports
Release special projects to Operations and ensure requirements are met
Manifest and invoice orders accurately and on time
Prepare purchase orders for Operations supplies and services
Assist with picking, packing, kitting, and shipping during capacity gaps
Identify process improvements and contribute to SOP updates
Maintain clear communication with Operations, Client Services, and IT/WMS support
Present options and data for decision-making when issues arise
Qualification
Required
High School Diploma or GED required
Critical thinking and problem-solving
Strong organizational and communication skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft 365 and WMS systems
Familiarity with printing workflows and basic troubleshooting
Must be willing to submit a background check
Ability to work legally in the United States
Preferred
Associate degree
2–4 years in operations or client services administration (3PL or eCommerce preferred)
Experience with WMS and Microsoft Excel strongly preferred
Benefits
401K with company discretionary match
Dental Insurance
Employee Assistance Program
Health Insurance
Life Insurance
Long Term Disability insurance
Paid Holiday Hours
Paid Time-Off
Plum Benefits
Short Term Disability Insurance
Vision Insurance
Weekly Pay
Company
Jay Group
Award-winning 3PL provider specializing in dual-coast omnichannel fulfillment, advanced packaging, warehousing, and freight solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dana Chryst
President & CEO
John Kelly
Chief Financial Officer/Chief Operating Officer
Recent News
2022-02-15
Company data provided by crunchbase