Quantum ePay™ · 17 hours ago
DevOps Lead Engineer
Anaheim Hills, Anaheim, CA, USA, 92808
Full-time
Onsite
Mid, Senior Level
$110K/yr - $146K/yr
5+ years expQuantum ePay™ is a full-service financial technology provider that offers innovative payment processing solutions. They are seeking a DevOps Lead Engineer to take ownership of day-to-day DevOps operations and ensure system availability and reliability while collaborating with various teams to maintain platform stability as the company scales.
Financial ServicesFinTechPayments
Responsibilities
Lead day-to-day DevOps and production support, ensuring system availability, performance, and reliability
Drive incident resolution, root cause analysis, and long-term remediation
Maintain and improve runbooks, SOPs, and escalation paths
Continuously reduce MTTR (mean time to resolution) through tooling, automation, and process improvements
Design and maintain monitoring, logging, and alerting across infrastructure and applications
Optimize observability using tools such as AWS, Sentry, Grafana, Airflow, and Kafka
Ensure alerts are actionable and dashboards provide real-time operational visibility
Lead incident response and on-call coordination, including severity classification and real-time resolution
Own post-incident reviews and corrective action tracking
Monitor and report on MTTR, incident trends, and system availability
Partner with engineering teams to improve resilience and fault tolerance
Serve as the primary operational liaison between DevOps, Engineering, Product, and Support
Provide clear, concise incident and operational summaries to leadership
Improve DevOps workflows, incident tracking, and documentation using Jira and Confluence
Ensure client-impacting issues are prioritized, resolved, and communicated effectively
Qualification
Required
5+ years of experience in DevOps, production engineering, or related roles
Prior experience leading or acting as a senior technical owner for production systems
Strong hands-on experience with AWS and production monitoring/alerting
Proven experience supporting high-availability, customer-facing platforms
Strong written and verbal communication skills
Preferred
Experience in fintech, payments, or regulated environments
Familiarity with event-driven architectures (e.g., Kafka)
Experience with CI/CD, automation, and infrastructure-as-code
Experience owning on-call rotations, SLAs, and reliability metrics
Benefits
Medical, dental, vision, acupuncture, and chiropractic
401k Safe Harbor; 100% employer match processed semi-monthly, up to 4%
Profit Sharing; paid on a biannual basis
Company
Quantum ePay™
Quantum ePay™ is a Financial Technology company that helps businesses of all types and sizes accept payments, increase revenues, and enhance customer experience.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Darren Anderson
Limited Partner, Vice Chairman
Company data provided by crunchbase