Putnam County Hospital - Greencastle, Indiana · 4 hours ago
Patient Service Representative
PUTNAM PEDIATRICS & INTERNAL MEDICINE - GREENCASTLE, IN 46135
Full-time
Onsite
New Grad, Entry Level
0+ years expPutnam County Hospital is looking for a Patient Service Representative to join our team at the Putnam Pediatrics & Internal Medicine clinic. The role involves greeting patients, organizing patient files, and managing appointment schedules in a physician's office.
Health CareHospitalMedical
Responsibilities
Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members
Efficiently conducts check-in, check-out, and rescheduling procedures
Verfies insurance coverage
Collect copays and balances at time of appointment
Answers, triages, and appropriately routes incoming calls
Explains office policies, insurance coverage, and services available to patients
Schedules appointments for the physicians and physician assistant to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each provider
Accurately enters all patient demographic, billing, and insurance information in the Electronic Medical Record (AllScripts)
Receives, reviews, and distributes documentation to appropriate staff members in a timely manner
Reviews patient schedule for following day and verifies all necessary paperwork is on file. Follows up with patients for any missing documentation
Follows established protocols for opening and closing office
Performs other duties as assigned
Qualification
Required
HS Graduate or Equivalent
None years of related experience
Driver's License Required
>25% travel requirements
18+ age requirement
Accurate data entry
Ability to multi-task
Excellent organizational and time management skills
Strong attention to detail
Ability to work well with a rural health/diverse population
Well-rounded personality
Ability to work in a fast-paced environment
Ability to work with integrity, professionalism, and confidentiality
Abides by all hospital policies and procedures
Abides by HIPAA (Health Information Portability and Accountability Act) guidelines
Preferred
Knowledge of medical terminology
Familiarity with Allscripts, Epic, CPSI
Exceptional customer service skills
Knowledge of Medicare, Medicaid, and other insurances
Company
Putnam County Hospital - Greencastle, Indiana
Putnam County Hospital is a critical access hospital committed to providing affordable, high-quality healthcare closer to home.
51-200 employees
H1B Sponsorship
Putnam County Hospital - Greencastle, Indiana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
Funding
Current Stage
Growth StageCompany data provided by crunchbase