P1FCU · 14 hours ago
Asset Recovery Representative 1
449 Complex - Lewiston, ID 83501
Full-time
Onsite
New Grad, Entry Level
0+ years expP1FCU is a credit union that focuses on maintaining professional rapport while protecting the assets of the organization. The Asset Recovery Representative 1 is responsible for managing delinquent accounts, negotiating payment plans, and ensuring compliance with federal and state regulations.
Financial Services
Responsibilities
Makes calls on accounts in the collection ques as well as credit cards. Negotiate promise to pays. Answer incoming calls. Send and respond to emails. Review first payment default, research for potential missing allocations etc. Refer for repossession as needed. Call references/skip tracing. Ask questions to obtain information regarding the members ability to pay and/or locate collateral. Also, complete subsequent action forms. Process garnishments and levy's
Review delinquent accounts for possible repossession recommendation or further action as deemed necessary. Be able to explain in detail how a voluntary surrender works, complete voluntary surrender form. Verify title perfection, look up Nada value, run Carfax. Have a general understanding of the repo sales process and how to apply sale proceeds
Work negative share/share draft accounts
Help transport vehicles/staff as needed. Know how to calculate amounts to redeem/payoff loan(s) including repo/close fees. Pull credit as needed. Knowledge of when you can and cannot call on Bankruptcy accounts or when you can ask for money and when you cannot when accounts are in BK status
Fill out bankruptcy referral form and attach docs needed
Work statements from third party collections agency and apply balances correctly using GL's
Responsible for compliance of all Federal and State rules and regulations pertaining but not limited to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, FCRA/FACTA and Fair Debt Collections Act. Required to attend initial and ongoing annual Bank Secrecy Act training
Other duties as assigned
Qualification
Required
Six months to two years of similar or related experience, including time spent in preparatory positions
A two-year college degree or completion of a specialized course of study at a business or trade school. Experience equivalent to degree
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact
Work involves extensive personal contact with others and is usually of a personal or sensitive nature
Work may involve motivating, influencing or training others
Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others
Teller experience a must and familiarity with accounting and general ledgers
Ability to type 35-40 wpm and Microsoft Word and Excel experience a must
General accounting experience
Exceptional organizational skills and ability to multi-task
10 key by touch
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs
Must be capable of climbing / descending stairs in emergency situation
Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator
Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary
Must be able to work extended hours whenever required or requested by management
Must be capable of regular, reliable and timely attendance
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team
Must be able to read and carry out various written instructions and follow oral instructions
Must be able to speak clearly and deliver information in a logical and understandable sequence
Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization
Must be able to demonstrate highest levels of customer service and discretion when dealing with the public
Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace
Must be able to effectively handle multiple, simultaneous, and changing priorities
Must be capable of exercising highest level of discretion on both internal and external confidential matters
Preferred
Bi-lingual (Spanish) a plus
Company
P1FCU
P1FCU is a member-owned, not-for-profit financial cooperative.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Vogeler
Chief Operations Officer
Richard R. Paige
Chief Administrative Officer
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